Facancy

Вакансии для хороших наёмных менеджеров

VP of Customer Success, US на платформу для совместной работы распределенных команд Miro (в США)
15 марта 2022
Остин, Лос-Анджелес, Сан-Франциско, Нью-Йорк
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут VP of Customer Success, US.   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the role:
Miro is rapidly growing its Customer Success organization in the Americas, and is looking for a customer-centric executive to lead team. The Head of Customer Success at Miro is responsible for a team of Customer Success Managers and Onboarding Specialists, who focus on rapidly driving time to value and helping customers maximize the value they get through partnering with Miro. The ideal candidate is an inspiring leader who works with the team to lead from the front, and partners closely with cross functional groups at Miro to collaborate on innovative solutions for customers and delivers results. Each role at Miro is based at one of physical hubs, and company looks for talent that want to be part of these local, highly collaborative communities.   What you’ll do:
  • Be responsible for a rapidly growing Customer Success team of 45+
  • Improve customer retention metrics (adoption, retention, engagement)
  • Become a Miro product champion and use this knowledge to effectively guide customers towards their desired outcomes
  • Help the team identify, improve, and lead all aspects of the health status of each of your customers
  • Drive Miro product adoption by leading onboarding for new customers and teams
  • Build and continuously develop executive relationships at key customers and partners
  • Contribute to team strategy for new customer onboarding and customer growth/renewal to ensure ongoing customer success
  What you'll need:
  • 3+ years leading an enterprise SaaS Customer Success business, with at least $75MM in ARR revenue, with a solid track record of managing large, complex customer accounts >$1MM in revenue
  • Strong written and verbal communication skills
  • Ability to hire and grow a team of rockstar Customer Success Managers
  • Quick learner and can thrive in a constantly evolving hyper-growth environment
  • Proactive mentality and excellent time management skills
  • Willing and able to travel abroad
  What’s in it for you:
  • Excellent Medical, Dental + Vision health benefits
  • Competitive salaries + Flexible time off
  • 401k matching + Stock options
  • Free lunches + Office snacks
  • Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team members
  • Distributed team across offices globally 
...
Head of EMEA Sales & Success Analytics на платформу для совместной работы распределенных команд Miro (в Амстердам)
15 марта 2022
Амстердам (Нидерланды)
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут Head of EMEA Sales & Success Analytics.   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the team:
Sales and Success Analytics team is responsible to arm all Sales and Success people with insights they can use to make decisions and bring to prospects and customers. Owns all aspects of data and insights business partners need. Works with leadership on strategic projects as a thought partner. Builds scalable solutions to support the growing Sales and Success teams to have the right information they need to be successful. 
Each role at Miro is based at one of physical hubs and company looks for talent who want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a 3 days a week in-office culture as baseline.   About the role:
You will hire, lead and build a strong, impactful and happy team. You will mentor and support your team to grow to senior analytics professionals while continuously delivering impact for Miro.
You will guide your team to tackle a multitude of exciting challenges including helping define business partner team strategy and address the effectiveness of their key initiatives, helping them have source of truth data and insights to understand health of their business and find the best next action, building a scalable solution to enable the sales reps and customer success managers to recommend the best actions they should take with data-driven insights.   What you’ll do:
  • Hire and build a happy and performing team. Mentor and coach junior analysts. Set strategy to drive even more impact as a leader
  • Be a vocal and proactive partner to your Sales and Success leadership. Guide business partners' line of questioning rather than just fulfilling requests and suggest the best solution to their problem
  • Own multiple projects, from prioritizing, strategizing, planning to delivering in time. Be persistent in ensuring data quality and resourceful in getting data that is not immediately available
  • Push yourself outside of your comfort zone - understand always changing business needs, explore new tech and tools, trace data issues to the source, or find a new way to address an old problem
  What you’ll need:
  • 7+ years of Analytics/Data Science/BizOps experience, 2+ years of experience in people management and hiring experience. Prefers an experience in a hyper-growth organisation
  • Bachelors in Applied Math, Physics, Statistics, Economics, Computer Science, or related technical field
  • Experienced with many technical tools: You can develop complex SQL queries in your sleep. You are comfortable with tools like Looker, Salesforce, Python or R. You have experience with DBT, Snowflake or are willing to learn quickly
  • Statistics savvy: You are familiar with building predictive models and design experimentations. Other advanced Machine Learning experiences like NLP, Unsupervised models, Graph-based ML, Linear programming are preferred
  • Comfortable working with ambiguity and forging your own path and guide the team
  • Deliver results quickly with iteration, instead of waiting for perfection, and can lead the team and partners in the process
  • Love telling stories with data - numbers are key, but a business is built with people. Cross Functional relationships and effective communication are essential to make an impact
  What's in it for you:
  • Stock Option Grant
  • Medical Insurance coverage
  • Travel allowance for your commute
  • Lunch, snacks and drinks provided
  • Allowance to facilitate remote working during WFH period
  • Weekly team activities (even virtually) to keep the spirits high
  • Opportunity to work for a truly global team
  • Inspiring workplace in the heart of Amsterdam
...
Head of Growth Monetization Analytics на платформу для совместной работы распределенных команд Miro (в Амстердам)
15 марта 2022
Амстердам (Нидерланды)
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут Head of Growth Monetization Analytics.   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the role:
In this role, you’ll have the opportunity to help millions of customers discover and use Miro through the monetization and analytics initiatives your team is driving together with the Growth Product teams.   What you’ll do:
  • Hire and develop new talent; grow analytics teams
  • Develop, communicate and execute analytics strategy for Growth Product-led Acquisition/Activation/Engagement/Monetization at Miro
  • Mentor, coach and inspire leaders within your organization
  • Lead your teams to deliver on business objectives
  What you’ll need:
  • 3+ years of experience in growth analytics within product customer-centric organizations
  • 3+ years analytics management experience including hiring, personal development, performance management
  • Experience in product analytics and BI tools (eg. GA, Amplitude, Looker, Tableau, or similar)
  • Experience in delivering analytical solutions for complex growth or marketing-related tasks (behavioral segmentation, business-models quantitative assessment, argumentation for new pricing strategies, etc.)
  • Strong prioritization and project management skills, understanding of business impact for various solutions
  • Strong execution skills in cross-functional environment with multiple stakeholders
  • Expertise in statistical methods, experimental design, using quantitative analysis to impact key decisions
  • Experience writing SQL queries and also with Python/R and working with large data sets
  What’s in it for you:
  • Stock Option Grant
  • Medical Insurance coverage
  • Allowance to facilitate remote working during WFH period
  • Weekly remote team activities to keep the spirits high
  • Opportunity to work for a truly global multicultural team
  • Lunch, snacks and drinks provided when back in the office
...
Head of Marketing Analytics на платформу для совместной работы распределенных команд Miro (в Амстердам или Техас)
15 марта 2022
Амстердам (Нидерланды); Остин (США)
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут Head of Marketing Analytics.   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the team:
The Marketing Analytics team at Miro has a clear mission - use data to help marketers make better decisions. Miro is growing at rocket-ship speed and the decisions now are crucial to the business. As the complexity of business grows, getting access to the right information and turning it into ‘executive ready’ recommendations fast is getting increasingly difficult.
Each role at Miro is based at one of physical hubs and company looks for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model.   About the role:
Company is looking for a Head of Marketing Analytics who is passionate about building impactful teams, driving a data-driven approach and proactively contributing to strategic decisions.   What will you do:
  • Scale, mentor, and encourage a team of highly skilled analysts
  • Ensure clarity, consistency and visual efficiency of reporting on key marketing metrics. Success is defined by how often analytics dashboards are used during weekly stand ups and by whether leadership review key dashboards with their first cup of coffee every morning
  • Influence marketing leadership thinking and decision-making by credibly representing both the business and data point of view. High quality, strategic decisions are crucial for our long term success, and you will be in the middle of this
  • Collaborate with Data Engineers to improve data infrastructure and acquire the data sources required for the next level insights
  • Work with Operations, Technology, and Finance teams to ensure marketing data quality and consistency across all teams and drive automation
  What you’ll need:
  • 10+ years of proven experience in analytics, consulting, or related quantitative roles with heavy focus on marketing; 5+ years of analytics team building and management
  • Experience of working in hyper growth tech companies (SaaS PLG ideal)
  • Strong communication & interpersonal skills - numbers are key, but a business is built with people
  • Knowledge of marketing measurement and attribution, funnel optimization, user segmentation, cohort analyses, time series analyses, etc.
  • A background of expertise in SQL, A/B Testing, and statistical analysis. Knowledge of modern analytics and BI tools. Our tech stack is Looker, DBT, Snowflake
  • Ability to take ambiguous problems and solve them in a structured & data-supported way
  What's in it for you:
  • Stock Option Grant
  • Medical Insurance coverage
  • Travel allowance for your commute
  • Lunch, snacks and drinks provided
  • Allowance to facilitate remote working during WFH period
  • Weekly team activities (even virtually) to keep the spirits high
  • Opportunity to work for a truly global team
...
Head of Product Analytics (Core) на платформу для совместной работы распределенных команд Miro (в Берлин)
15 марта 2022
Берлин (Германия)
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут Head of Product Analytics (Core).   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the team:
The Product Analytics team at Miro has a clear mission - to drive impactful decisions by leveraging insights, elaborating metrics, and encouraging data culture across Miro (with a product-development focus), while keeping a curious mind and being excited.
It includes quantitative understanding of users behaviour within Miro and how product features perform as far as how we measure the success of the entire product-development life cycle. To scale efficiently in a hyper-growth setting company implements an ‘analytics-as-a-product’ approach by providing self-serve analytics capabilities, onboarding and training people in analytics, disseminating data-informed decision culture, measuring success and iterating.
Each role at Miro is based at one of physical hubs and company looks for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a '3 days a week in office' culture as baseline.   About the role:
Core Product Analytics is the heart of Miro. It is about ground-breaking user experience and value on the canvas across different devices. Its mission is to reinforce human intelligence and enable teams to create Next Big Things by providing tools for visual thinking and communication that are intuitive and easy for everyone.
Core Product Analytics is a partner team for this area, focused on understanding and accelerating the core values people extract on the whiteboard. As a lead, you are expected to partner with product leaders in enabling strategic decisions, scaling the team and ensuring they are happy.    What you’ll do:
  • Hire and develop new talent; grow the analytics team
  • Develop, communicate and execute analytics strategy to enable Core Product
  • Mentor, coach and inspire leaders within your organization
  • Lead your teams to deliver on business objectives
  • Open to being hands on where necessary
  What you’ll need:
  • 5+ years of experience in product analytics within product customer-centric organizations
  • 3+ years analytics management experience including hiring, personal development, performance management
  • Experience in product analytics and BI tools (eg. Amplitude, Looker, Tableau or similar)
  • Experience in delivering analytical solutions for complex product tasks (behavioural segmentation, UX measurement, establishing metric pyramids, etc.)
  • Strong prioritization and project management skills, understanding of business impact for various solutions
  • Strong execution skills in cross-functional environment with multiple stakeholders
  • Expertise in statistical methods, experimental design, using quantitative analysis to impact key decisions
  • Experience writing SQL queries, ideally with Python / R and also working with large data sets
  What’s in it for you:
  • Stock Option Grant
  • Medical Insurance coverage
  • Travel allowance for your commute
  • Lunch, snacks and drinks provided when back in the office
  • Allowance to facilitate remote working during WFH period
  • Weekly team activities (even virtually) to keep the spirits high
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Berlin
...
Head of Product Analytics (Workflows) на платформу для совместной работы распределенных команд Miro (в Амстердам)
15 марта 2022
Амстердам (Нидерланды)
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут Head of Product Analytics (Workflows).   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the team:
The Product Analytics team at Miro has a clear mission - to drive impactful decisions by leveraging insights, elaborating metrics, and encouraging data culture across Miro (with a product-development focus), while keeping a curious mind and being excited.
It includes quantitative understanding of users behaviour within Miro and how product features perform as far as how company measures the success of the entire product-development life cycle. To scale efficiently in a hyper-growth setting company implements an ‘analytics-as-a-product’ approach by providing self-serve analytics capabilities, onboarding and training people in analytics, disseminating data-informed decision culture, measuring success and iterating.
Each role at Miro is based at one of physical hubs and company looks for talent that want to be part of these local, collaborative communities. Mironeers work in a hybrid model, with a '3 days a week in office' culture as baseline.   About the role:
Product stream Workflows aims to build an advanced and engaging end-to-end experience for specific personas with their use cases within Miro. Some examples are; Meetings & Workshops, Mapping & Diagramming, Agile rituals etc.
Workflows Analytics is a partner team for this area, focused on understanding and accelerating the value people extract within workflows and growth drivers. As a lead, you are expected to partner with product leaders in enabling strategic decisions, scaling the team and ensuring they are happy.    What you’ll do:
  • Hire and develop new talent; grow the analytics team
  • Develop, communicate and execute analytics strategy to enable Workflows
  • Mentor, coach and inspire leaders within your organization
  • Lead your teams to deliver on business objectives
  • Open to being hands on where necessary
  What you’ll need:
  • 5+ years of experience in product analytics within product customer-centric organizations
  • 3+ years analytics management experience including hiring, personal development, performance management
  • Experience in product analytics and BI tools (eg. Amplitude, Looker, Tableau or similar)
  • Experience in delivering analytical solutions for complex product tasks (behavioural segmentation, UX measurement, establishing metric pyramids, etc.)
  • Strong prioritization and project management skills, understanding of business impact for various solutions
  • Strong execution skills in cross-functional environment with multiple stakeholders
  • Expertise in statistical methods, experimental design, using quantitative analysis to impact key decisions
  • Experience writing SQL queries, ideally with Python / R and also working with large data sets
  What’s in it for you:
  • Stock Option Grant
  • Medical Insurance coverage
  • Travel allowance for your commute
  • Lunch, snacks and drinks provided when back in the office
  • Allowance to facilitate remote working during WFH period
  • Weekly team activities (even virtually) to keep the spirits high
  • Opportunity to work for a globally diverse team
  • Inspiring workplace in the heart of Amsterdam
...
Customer Support Team Lead на платформу для совместной работы распределенных команд Miro (в США)
15 марта 2022
Остин (США)
релокация зарубеж
На платформу для совместной работы распределенных команд Miro ищут Customer Support Team Lead.   About Miro:
Miro is an online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.   About the team:
The Miro Support Team is a vital function of Miro. 
Team acts as the bridge between product and users. By helping them every day, gains valuable insights and pushes new ideas to shape Miro's ever-changing product roadmap.
Mission is to provide the highest quality of customer service with a sense of empathy and passion.   What you'll do:
  • Build and lead the team of Customer Support Representatives and Technical Support Engineers in the Austin hub, Miro’s largest US office and the 2nd largest globally
  • Grow your team by conducting regular 1:1’s, coaching and providing continuous feedback
  • Be a part of Global Support Leadership team and contribute to the success of the whole CS department
  • Be a power user of Miro and acquire a thorough understanding of product and internal systems
  • Help your direct reports with the toughest cases and escalations
  • Collaborate within and outside of your team to support broader business objectives
  • Lead or participate in projects to improve internal team or external company processes
  What you'll need:
  • Bachelor degree in tech, business, psych or sociology
  • 4+ years in customer-facing roles in tech companies; SaaS is a huge plus
  • 2+ years of people management experience (leading 5-15 individual contributors)
  • Servant leadership style
  • Strong problem solving skills
  • An effective collaborator; supportive of other team members in their success
  • Ability to work in a fast-paced environment, learn quickly and adapt to a changing product
  • Ability to monitor the progress of your projects and anticipate roadblocks
  • Cross-functional work experience with Sales, Success & Engineering teams
  • High proficiency in Spanish (С-1/С-2) would be a plus
  What’s in it for you:
  • Excellent Medical, Dental + Vision health benefits
  • Competitive salaries + Flexible time off
  • 401k matching + Stock options
  • Free lunches + Office snacks
  • Be a part of a culture of learning that will take your professional growth to another level with collaborative + thoughtful team member
  • Distributed team across offices globally 
...
Руководитель группы по привлечению пользователей (СНГ/международка) в международный сервис пассажирских перевозок inDriver
15 марта 2022
Москва
международная компания
Международный сервис пассажирских перевозок inDriver ищет Руководителя группы по привлечению пользователей (СНГ/международка).   Ищут специалиста, которому предстоит участвовать в развитии бизнеса компании в СНГ и международных рынках. 
Необходимо будет организовать и управлять процессом набора и обучения водителей и курьеров в СНГ и международных странах. Ищут управленца, который сможет выстроить процесс, а обучать и набирать водителей и курьеров будут специалисты (супервайзеры).   Вам предстоит:
  • Оценивать влияние реализованного функционала на метрики продукта
  • Определять решения, направленные на улучшение продукта в зависимости от особенностей региона
  • Набирать и обучать специалистов по привлечению водителей и курьеров на местах
  • Контролировать работу отдела, устанавливать KPI, контроль выполнения
  • Проводить "уличные" исследования, оформлять исследования с выводами
  • Предлагать и внедрять новые решения
  • Вести ежедневную, еженедельную отчетность по выполнению плана
  Пожелания компании:
  • Умение формировать гипотезы для повышения KPI и проверять их результативность
  • Свободный письменный и устный английский
  • Готовность к постоянным командировкам/жизни за рубежом
  • Проактивность, выдвижение новых идей, видение развития бизнеса
  • Опыт работы в продажах, маркетинге, HR, Business Development на позиции руководителя/менеджера
  Компания предлагает:
  • Стабильную заработную плату, соблюдение ТК РФ, ДМС со стоматологией
  • Неограниченные возможности профессионального и карьерного роста, регулярное внешнее и внутреннее обучение от партнеров
  • Частично или полностью оплачиваемые дополнительные обучающие курсы, в том числе занятия английским языком
  • Возможность стать частью международной команды профессионалов и просто хороших людей, которые все вместе создают одну из самых крутых историй успеха в мировой IT-индустрии
  • В офисе есть уютная кухня, игровая комната и зоны для отдыха. Проводят различные корпоративные и тематические мероприятия, которые помогают в работе и делают жизнь ярче
  • Уютный офис в нескольких минутах ходьбы от м. 1905 года
...
Старший продюсер в международный сервис пассажирских перевозок inDriver
15 марта 2022
Москва
международная компания
Международный сервис пассажирских перевозок inDriver ищет Старшего продюсера.   Вам предстоит:
  • Организация и контроль проектов по производству рекламных роликов любой сложности
  • Самостоятельное ведение проектов 360
  • Проведение тендеров между продакшн студиями, составление смет
  • Помощь креативной команде при разработке идей
  • Взаимодействие с продакшеном на всех этапах производства
  • Контроль документооборота по проектам
  Пожелания компании:
  • Опыт работы на аналогичной позиции от 4 лет
  • Наличие портфолио реализованных проектов
  • Креативность и способность реализовать любую идею
  • Знание ключевых исполнителей на рынке: продакшн студий, режиссеров, операторов и других исполнителей
  • Понимание принципов ценообразования и умение разбираться в сметах
  • Отличные навыки переговоров - умение получать лучшие финансовые предложения от поставщиков
  • Знание английского на уровне не ниже Upper-intermediate
...
Коммерческий директор по стране в группу компаний Регстаэр (магазины Duty Free)
15 марта 2022
Москва
В группу компаний Регстаэр требуется Коммерческий директор по стране.   Группа компаний Регстаэр - это магазины Duty Free в России и Казахстане.
Ищут коммерческого директора, который сможет развивать направление категорийного менеджмента, маркетинга, закупок и логистики.   Пожелания к кандидату:
  • Опыт работы в аналогичной роли в разноформатной рознице обязателен
  • Свободный английский язык
  • Опыт проведения переговоров с европейскими партнерами
  • Опыт формирования ассортимента от продуктов питания до fashion
  Внимание! Для отклика на вакансию нужен VPN.
...
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"Хороший наёмный менеджер начинает искать новую работу в первый день новой работы"
...из Кодекса хорошего наёмного менеджера
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