Оплата в долларах США - $180,000 - $202,000 USD depending on experience
Вакансия на удаленке
На
маркетинговую платформу Customer.io ищут
Design Director.
Company is looking for someone to lead product and brand design on their journey to help businesses form mutually beneficial relationships with their customers.
Company offers the industry’s most flexible automation platform for customer communication (email, mobile push, sms, etc) and design challenge is to turn this canvas into an environment where people can dream up new ideas.
You’ll start with a team of 4 Product Designers and 2 Brand Designers, a Design System named “Fly”, and ownership to further develop design function. You’ll be supported by convictions about the value of design throughout the company.
Your responsibilities will be:
- Leading, mentoring, and growing a team of product and brand designers as they contribute to the development of the areas they own from vision to implementation
- Shaping the product roadmap and improving our development processes alongside Product Management and Engineering leadership. Assigning designers to cross-functional teams to achieve those goals
- Hiring and working with leadership to develop team growth plans. You’ll determine how company balances experience levels, specializations, and strengths across the team
- Telling the story of the business through the lens of design, representing design on Leadership Team, and advocating for it across the company
- Partnering with the marketing team to develop brand strategy
- Guiding your team through all aspects of the design lifecycle and regularly improving processes so they’re as effective as they can be
- Developing approach to customer research to identify opportunities and quantify the business case for new projects
What company is looking for:
- People management experience and a love for nurturing people’s growth. Company looks for managers who succeed by nurturing each individual of the team toward their full potential
- Product design background. Have worked as an individual contributor and are ready to mentor designers, role-model healthy critique, and have a developed sense of taste for making great software products
- Systematic approach. Company believes in building “operating systems” in order to grow intentionally while staying true to principles. Design system is owned by the entire team and constantly evolving so it accelerates company rather than slowing company down or hindering innovation
- Confidence leading design for technical software. Many of customers are software engineers or tech-savvy marketers. APIs are a key part of product experience
- A great listener. Company`s team is a low-ego team that prioritizes building trust through speaking candidly and learning together
About Customer.ioCompany`s mission at Customer.io is to power automated communication that people like to receive. Today over 4,000 internet businesses use Customer.io to manage, send, and track performance of email, SMS, and push notifications. Unlike typical marketing platforms, Customer.io helps businesses increase relevance by using behavioral data: what people do or don’t do when logged in to a web or mobile app.
Benefits at Customer.io include:
- Company offers a starting salary of $180,000 - $202,000 USD depending on experience and subject to market rate adjustment
- Unlimited PTO - company recommends 20 vacation days (in addition to holidays and sick days) so that you can unwind, unplug, and recharge
- 100% medical, dental, vision, and supplemental insurance for you and your dependents
- 12 weeks paid parental leave - for birth, adoption, or foster care
- 401k retirement matching - up to 5% dollar for dollar match to retirement contributions
- Health and wellness allowance - Up to $200 USD per month that can be used for your healthy living needs, including gym membership, acupuncture, massage, or bike repairs
- Home office stipend - Up to $2,000 USD to help you get your home office set up so you can do your best work
- Internet + cell phone reimbursement - Up to $200 USD per month for your internet and cell phone plans
- Co-working space reimbursement - Up to $300 USD per month for those times you'd prefer to work in a co-working environment
- Learning + development - Up to $2,000 USD reimbursement per year to use on conferences, books, classes, or workshops - anything that will help you develop your skills
- 1 month paid sabbatical after four years at Customer.io - to treat yourself to a vacation, or spend however you choose
- 1 annual company retreat per year and opportunities to meet in smaller groups throughout the year
- Flexible schedule, work anywhere you want - as long as you have a reliable internet connection and some overlapping work time with your manager, you can work where and when you want
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