Вакансии для хороших наёмных менеджеров

Вакансия на удаленке.   В девелоперскую группу компаний Самолет открыта вакансия Руководителя клиентского офиса.   Обязанности:

• Синхронизация процессов работы сотрудников Клиентского сервиса в УК
• Контроль исполнения стандартов работы
• Поиск и обучение персонала
• Контроль открытия и наполнения клиентских офисов
• Подготовка отчетности
• Разработка и внедрение новых продуктов
• Взаимодействие с управляющими проектов для синхронизации действий
• Контроль (помощь) в проведении повторных ОСС в проектах
• Контроль заполнения\хранения важной документации (ДУ, бланки ОСС и т.д.)

  Требования:

• Образование высшее
• Опыт работы в сфере работы с клиентами и управления персоналом
• 1С Документооборот, 1С ЖКХ / Сайты УК, Confluence, CRM (MS Dynamic CRM), 1С Бит Финанс, Jira, S.Team

  Условия:​​​​​​​

• Официальное трудоустройство и соблюдение ТК РФ
• График работы с 9:00 до 18:00, пятница – сокращенный день
• Гибридный формат работы: по согласованию с командой можно работать удалённо или в офисе БЦ Кунцево Плаза, м. Молодежная (кстати, наш офис получил премию «Трансформация года» в 2021г.)
• Расширенный пакет ДМС и страхование от несчастных случаев с первого месяца работы, льготное ДМС для близких родственников, страхование имущества и пр.
• Компенсация мобильной связи (корпоративная сим-карта) для тех, кому нужно всегда быть на связи
• Рост и развитие в компании: регулярная обратная связь каждому сотруднику; обучающие мероприятия и широкий доступ к материалам, в том числе ведущих образовательных платформ
• Скидки для сотрудников на недвижимость группы “Самолет”, индивидуальные условия по рассрочке

В компанию-производитель профессиональных продуктов ResFood открыта вакансия Руководителя по развитию направления маркетплейсов.   ResFood - это ведущий производитель и импортер продуктов питания для японской и паназиатской кухни.   Что нужно делать:

• Выстраивать продажи на интернет-площадках маркетплейс (Ozon, ЯндексМаркет, Wildberries, СберМегаМаркет т.д.). Полное ведение проекта
• Реализовывать утвержденные планы продаж через канал E-commerece
• Контролировать бесперебойные отгрузки товаров совместно с другими отделами (склад, логистика), согласовывать поставки в марктеплейс
• Контролировать движение товара, ценообразование, анализировать статистику продаж, мониторить цены
• Привлекать новых клиентов (проводить переговоры, готовить КП, осуществлять договорную работу и т.д.)
• Формировать предложения по продвижению продукции и по организации промо-акций
• Управлять ассортиментом, формировать предложения по его расширению
• Управлять показателями продаж (объем продаж, маржинальность, оборачиваемость, ценообразование, затраты)
• Работать с контентом: заполнение карточек товара, контроль визуальной представленности, загрузка фотографий/видео, баннеров, описаний
• Формировать комментарии и ответы на вопросы
• Взаимодействовать со смежными подразделениями для увеличения объема продаж и улучшения качества обслуживания клиентов
• Управлять бизнес-процессами в компании по направлению e-commerece
• Анализировать конкурентов – по площадкам, по ассортименту, по ценам, по продажам

  От Вас:

• Высшее образование, преимущественно – маркетинг, экономика
• Обязателен успешный опыт работы в канале e-commerece с крупными интернет площадками (OZON, Wildberries, Goods, Tmall, БЕРУ, LaModa и т.д.) от 3-х лет
• Опыт построения продаж в канале e-commerece с «нуля» - приветствуется
• Профессиональные навыки: знание бизнес-процессов интернет-маркетинга и интернет-мерчандайзинга
• Опытный пользователь – 1С, MS Office
• Деловые компетенции: высокий уровень самоорганизации, многозадачность в интенсивном ритме работы, ответственность, системное мышление, ориентация на результат

  Компания предлагает:

• Оформление по ТК
• Уровень дохода обсуждается индивидуально
• ДМС
• Компенсацию проезда от/до офиса
• Частичную компенсацию парковки
• Частичная компенсация питания на территории офиса
• Частичную компенсацию обучения английскому языку
• Чай, кофе, печенья для сотрудников
• Комфортный лофт-офис в пешей доступности от м. 1905 года
• Отличный дружный коллектив

Служба поддержки Яндекс.Такси ищет Руководителя сектора адаптации, который будет отвечать за адаптацию массового персонала.   Что нужно делать:

• Развивать специалистов команды адаптации;
• Организовать и контролировать процесс адаптации массовых позиций;
• Анализировать причины увольнений и снижать отток;
• Взаимодействовать с заказчиками (операционными руководителями);
• Проводить адаптационные мероприятия и оценивать их эффективность;
• Участвовать в проектах внутри службы.

  Компания ждет, что вы:

• Больше года руководили подбором, адаптацией или развитием персонала;
• Запускали проекты либо процессы адаптации и можете доказать это результатами;
• Легко находите общий язык с командой и коллегами.

  Будет плюсом, если вы:

• Работали с массовыми позициями в контактных центрах.

  Условия:

• Сильная команда, с которой можно расти;
• Возможность влиять на процесс и результат;
• Интересные задачи.

В международный сервис курьерской доставки Borzo (локальный бренд Dostavista) ищут Vice President of Marketing.   Borzo - one of the fastest growing and most technologically advanced players in the global same-day delivery market, operating in 9 markets: India, Brazil, Mexico, Turkey, Vietnam, Philippines, Indonesia, Malaysia, and South Korea. The company delivers unparalleled convenience to businesses and people, all the while creating millions of self-managed courier jobs. The mission is to empower entrepreneurs and their brands with the same quality of logistics as available to giants.    Expected outcomes:

• Accelerating growth of deliveries within acceptable LTV/CAC range
• Ownership of the entire marketing budget inside a global financial model
• Transparent and consistent organizational structure and team processes across all of our global offices
• Clear, diligent, and measurable quarterly and annual goal setting and tracking process (we use OKRs)
• Implementation of state-of-the-art tools, such as the use of predictive analytics in paid acquisition
• Description of acquisition in terms of detailed growth loops
• Publications or presentations of successful cases in marketing

  Requirements:

• Front row experience of leading a company through hypergrowth
• Hands-on background in digital marketing or marketing analytics
• 5+ years of experience in the management of an international distributed marketing team of at least 15 people with a $10m+ annual budget
• Experience with brand/communication marketing
• Experience in product-led growth
• Understanding of the sales process and lead generation
• Emotional intelligence, growth mindset, strong ability to listen and hear
• An active unsolicited habit of self-development
• Multiplier approach to management
• Experience with OKRs
• Fluent English

  Terms:

• Ambitious international team that will help you to grow professionally and personally
• Work remotely or from office in any country of our presence
• Market salary
• Voluntary medical insurance
• Corporate laptop

Бутик-отель Bulgari Hotel & Residences Moscow ищет двух специалистов - Director of Hotel Operations и Director of Sales and Marketing.   Скоро мировая сеть уникальных коллекционных отелей и резиденций BVLGARI HOTELS & RESORTS пополнится флагманским проектом в Москве. В 2022 году свои двери в сердце столицы распахнет восьмой по счету в мире бутик-отель BVLGARI с роскошными резиденциями для истинных ценителей недвижимости высокого класса.   1. Director of Hotel Operations Job summary:
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Food and Beverage/Culinary and Front Office, Кecreation/Health Club, Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment. Candidate profile:
Education and Experience

• 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area in a luxury hotel

Core work activities: Managing Profitability

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer
• Analyzes service issues and identifies trends
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution

Managing Revenue Goals

• Monitors hotel operations sales performance against budget
• Reviews reports and financial statements to determine hotel operations performance against budget
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results

Leading Operations and Department Teams

• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams
• Develops systems to enable employees to understand guest satisfaction results
• Communicates a clear and consistent message regarding departmental goals to produce desired results

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken
• Responds to and handles guest problems and complaints
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction
• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations

Managing and Conducting Human Resources Activities

• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results
• Ensures employees are treated fairly and equitably
• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings)
• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees
• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance
• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures
• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Отклик: https://hh.ru/vacancy/69670522   2. Director of Sales and Marketing Job summary:
Functions as the leader of the property’s sales department. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International. Candidate profile: Required:

• 6 years experience in hospitality sales and marketing
• Experience with a luxury hotel is a must
• Demonstrated skills in supervising a team
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance

Core work activities: Managing Sales Activities

• Manages the development of a strategic account plan for the demand generators in the market
• Manages the property's reactive and proactive sales efforts
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share
• Attends sales strategy meetings to provide input on weekly and overall sales strategy
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders
• Serves as the sales contact for customers; serves as the customer advocate
• Serves as hotel authority on sales processes and sales contracts
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy
• Supports the General Manager by coordinating crisis communications
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting)
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives
• Interfaces with regional marketing communications for regional and national promotions pull through
• Performs other duties, as assigned, to meet business needs

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase brand/product awareness
• Develops and manages internal key stakeholder relationships
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott
• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event

Leadership

• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue
• Develops sales goals and strategies and verifies alignment with the brand business strategy
• Executes the sales strategy in order to meet individual booking goals for both self and staff
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market
• Creates effective structures, processes, jobs and performance management systems are in place
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover
• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR
• Supports tools and training resources to educate sales associates on winning catering solutions
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates
• Transfers functional knowledge and develops group sales skills of other discipline managers
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues
• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives

Отклик: https://hh.ru/vacancy/69668487

В бутик-отель Bulgari Hotel & Residences Moscow требуется Director of Sales and Marketing.   Скоро мировая сеть уникальных коллекционных отелей и резиденций BVLGARI HOTELS & RESORTS пополнится флагманским проектом в Москве. В 2022 году свои двери в сердце столицы распахнет восьмой по счету в мире бутик-отель BVLGARI с роскошными резиденциями для истинных ценителей недвижимости высокого класса.   Job summary:
Functions as the leader of the property’s sales department. Manages the property's reactive and proactive sales efforts. Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues. Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives. Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property. Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives. Interfaces with regional marketing communications for regional and national promotions pull through. Develops and implements property–wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer profile and property associates and provides a return on investment to the owner and Marriott International.   Candidate profile: Required:

• 6 years experience in hospitality sales and marketing
• Experience with a luxury hotel is a must
• Demonstrated skills in supervising a team
• Hotel industry work experience, demonstrating progressive career growth and a pattern of exceptional performance

  Core work activities: Managing Sales Activities

• Manages the development of a strategic account plan for the demand generators in the market
• Manages the property's reactive and proactive sales efforts
• Determines and develops marketing communication activities, in conjunction with Regional Marketing Communications
• Provides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations
• Reviews the Strategic Alignment Review (STAR) report, competitive shopping reports and uses other resources to maintain an awareness of the hotel’s market position
• Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share
• Attends sales strategy meetings to provide input on weekly and overall sales strategy
• Suggests innovative marketing ideas and develops deployment strategies to continue to grow market share
• Evaluates and supports participation and account deployment with Area Sales and Group Sales within the Sales Office
• Serves as the sales contact for the General Manager, property leadership team, Group Sales and Area Sales leaders
• Serves as the sales contact for customers; serves as the customer advocate
• Serves as hotel authority on sales processes and sales contracts
• Serves as the property sales liaison with Area Sales, Group Sales, Revenue Management, Event Management, Regional Marketing Communications and other hotel departments as appropriate
• Participates in sales calls with members of the Sales and Marketing team to acquire new business and/or close on business
• Identifies public relations opportunities and coordinates activities to augment the overall marketing communication strategy
• Supports the General Manager by coordinating crisis communications
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards
• Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence)
• Participates in and practices daily service basics of the brand (e.g., , Marriott Hotels and Resorts (MHR) Spirit to Serve Daily Basics, Renaissance Hotels and Resorts (RHR) Savvy Service Basics, Courtyard, SpringHill Suites, Fairfield Inn Basics of the Day, Residence Inn Daily Huddle, or TownePlace Suites Morning Meeting)
• Implements a seamless turnover from sales to operations and back to sales while consistently delivering high level of service
• Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for the owner and Marriott International
• Implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives
• Interfaces with regional marketing communications for regional and national promotions pull through
• Performs other duties, as assigned, to meet business needs

Building Successful Relationships

• Develops strong partnerships with local organizations to further increase brand/product awareness
• Develops and manages internal key stakeholder relationships
• Develops strong community and public relations by maintaining property participation in local, regional and national tradeshows and client events
• Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event
• Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to Marriott
• Gains understanding of the hotel’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution both prior to, and during the program/event

Leadership

• Functions as the leader of the property’s sales department for properties with bookings over 300 peak rooms and significant local catering revenue
• Develops sales goals and strategies and verifies alignment with the brand business strategy
• Executes the sales strategy in order to meet individual booking goals for both self and staff
• Coaches leaders of revenue generating departments in developing effective revenue strategies and setting aggressive goals that will drive the property's financial performance
• Verifies Sales team understands and is leveraging Marriott International (MI) demand engines to full potential
• Works with Human Resources, Engineering and Loss Prevention to monitor compliance with local, state and federal regulations and/or union requirements
• Partners with Human Resources to attract, develop and retain the right people in order to support the strategic priorities of the market
• Creates effective structures, processes, jobs and performance management systems are in place
• Sets goals and expectations for direct reports using the Leadership Performance Process (LPP), aligns performance and rewards, addresses performance issues and holds staff accountable for successful results
• Forecasts talent needs and manages talent acquisition strategy with Human Resources (HR) to minimize lost time due to turnover
• Maintains an active list of the competition’s best sales people and executes a recruitment and acquisition plan with HR
• Supports tools and training resources to educate sales associates on winning catering solutions
• Champions leadership development and workforce planning priorities by assessing, selecting, retaining and developing diverse, high-caliber talent that can lead the organization today and strengthen the leadership bench for the future; continues to upgrade the sales & marketing talent; works with HR to anticipate future talent needs based on business growth plans
• Identifies, trains and mentors group sales associates; utilizes all available on the job training tools for associates
• Transfers functional knowledge and develops group sales skills of other discipline managers
• Provides day to day leadership to sales associates to achieve property sales objectives with overall responsibility for achieving booking goals and property revenues
• Evaluates the property’s participation in the various sales channels (e.g., Area Sales, Group Sales within the Sales Office, electronic lead channels, etc.) and develops strong working relationships to proactively position and market the property
• Manages the marketing budget to enable development of property specific campaigns, promotions and collateral to drive revenue and meet property objectives

Каршеринг Делимобиль в поиске Технического директора.   История Делимобиля началась в 2015 году всего со 100 автомобилей. Сегодня холдинг объединяет каршеринг в нескольких странах: под брендом Делимобиль работают в России, бренд Anytime представляет компанию в Чехии, Казахстане и Республике Беларусь. Сервис автомобилей по подписке Anytime Prime дарит свободу передвижения и возможность арендовать автомобиль любого класса от суток до года. Собственные сервисы по ремонту и заправке автомобилей — Смарт Мобилити Менеджмент, КарШайнРуссия, Пролив+ и КарШайнМойка — позволяют обслуживать самый большой автопарк, состоящий из более чем 20 000 автомобилей.   Чем предстоит заниматься:

• Операционное управление техническим департаментом и определение эффективной структуры, зон ответственности каждого отдела и сотрудника (отдел гарантий, отдел контроля ремонтов, отдел телематики) - более 30 человек в подчинении
• Мониторинг и корректировка исполнения бюджета на обслуживание автопарка
• Участие в автоматизации процессов согласования ремонта
• Контроль открытия новых станций
• Оценка эффективности работы станций и персонала, формирование предложений по сокращению операционных расходов
• Анализ эффективности работы департамента

  Ожидания от кандидата:

• Техническое образование
• Опыт работы на аналогичной позиции как преимущество
• Знание технологии ремонта автомобилей
• Excel на продвинутом уровне, знание специализированных программ AudaTex, SilverDat
• Умение системно анализировать показатели работы и качественно выстраивать бизнес-процессы
• Проактивность, инициативность, самостоятельность в принятии управленческих решений

  Компания предлагает:

• Работа в современной крупной компании с развитой корпоративной культурой
• Работа на два офиса г. Мытищи (10 мин. от Ж.Д. ст. Перловская), 500м от МКАД и г. Москва БЦ "Лефорт"
• График работы 5/2, суббота и воскресенье — выходной
• Официальное оформление по ТК РФ
• ДМС со стоматологией, компенсация питания, скидка на каршеринг

В бутик-отель Bulgari Hotel & Residences Moscow требуется Director of Hotel Operations.   Скоро мировая сеть уникальных коллекционных отелей и резиденций BVLGARI HOTELS & RESORTS пополнится флагманским проектом в Москве. В 2022 году свои двери в сердце столицы распахнет восьмой по счету в мире бутик-отель BVLGARI с роскошными резиденциями для истинных ценителей недвижимости высокого класса.   Job summary:
Functions as the strategic business leader of the property's Hotel Operations. Areas of responsibility may include Food and Beverage/Culinary and Front Office, Кecreation/Health Club, Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Hotel Operations meet the brand’s standards, targets customer needs, ensures employee satisfaction, focuses on growing revenues and maximizes the financial performance of the department and developing positive owner relations. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and employees and provides a return on investment.   Candidate profile:
Education and Experience

• 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area in a luxury hotel

  Core work activities: Managing Profitability

• Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer
• Analyzes service issues and identifies trends
• Makes and executes the necessary decisions to keep property moving forward toward achievement of goals
• Works with hotel management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution

Managing Revenue Goals

• Monitors hotel operations sales performance against budget
• Reviews reports and financial statements to determine hotel operations performance against budget
• Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses
• Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results

Leading Operations and Department Teams

• Champions the brand’s service vision for product and service delivery and ensures alignment amongst the hotel leadership teams
• Develops systems to enable employees to understand guest satisfaction results
• Communicates a clear and consistent message regarding departmental goals to produce desired results

Managing the Guest Experience

• Reviews guest feedback with leadership team and ensures appropriate corrective action is taken
• Responds to and handles guest problems and complaints
• Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction
• Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations

Managing and Conducting Human Resources Activities

• Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results
• Ensures employees are treated fairly and equitably
• Ensures that regular, ongoing communication is happening in Operations (e.g., pre-shift briefings, staff meetings)
• Fosters employee commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees
• Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results
• Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance
• Solicits employee feedback, utilizes an “open door policy” and reviews employee satisfaction results to identify and address employee problems or concerns
• Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process
• Conducts annual performance appraisal with direct reports according to Standard Operating Procedures
• Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary

Оплата в долларах США - от 3 500 USD до вычета налогов   В маркетплейс KazanExpress требуется Финансовый директор.   Новый передовой проект с привлечением иностранных инвестиций и мирового опыта. Первый узбекский маркетплейс с уникальным предложением — доставка заказов за один день по всей территории Узбекистана, огромный выбор товаров, тысячи местных и зарубежных продавцов.   Компания предлагает:

• Возможность получить ценный опыт и присоединится к масштабному проекту;
• Оклад 3500$ + премия по результатам до 1500$;
• Коллектив профессионалов, где решения принимаются быстро, а идеи внедряются;
• Демократичных адекватных руководителей;
• Место работы: г.Ташкент Узбекистан.

  Что предполагается делать:

• Формирование и стратегическое планирование финансовой политики компании;
• Постановка системы управленческого учета;
• Контролировать анализ движения денежных средств предприятия, составление БДР и БДДС. Планирование бюджета;
• Ведение переговоров с коммерческими банками, лизинговыми компаниями и иными кредитными учреждениями;
• Контролировать исполнение договорных обязательств и платежной дисциплины;
• Своевременное поступление денежных средств;
• Вести отчетность перед учредителями компании.

  Что компания от вас ожидает:

• Высшее экономическое или финансовое образование;
• Опыт работы руководителем от трех лет;
• Опыт постановки бухгалтерского, налогового, финансового, управленческого учёта;
• Опыт работы главным бухгалтером приветствуется;
• Стратегическое мышление, ориентированность на результат;
• Стрессоустойчивость и многозадачность.

Вакансия на удаленке.   В сервис поиска выгодных авиабилетов Mego.travel открыта вакансия Менеджер по продукту (Backoffice).    Mego.travel - умный сервис для поиска и покупки выгодных авиабилетов (350 авиакомпаний), ж/д билетов и билетов на автобусы (РФ), бронирования отелей и апартаментов (весь мир), проката авто и трансферов (160 стран). Официальный агент Международной ассоциации воздушного транспорта IATA с 2009 года.   Чем предстоит заниматься:

• Проектирование и управление бизнес-логикой в backoffice-системе проекта Mego.Travel;
• Сопровождение и поддержка продукта Backoffice;
• Управление командой разработки продукта Backoffice;
• Обеспечение других отделов компании backoffice-инструментами для их операционной деятельности (выгрузки, реестры, сверки);
• Автоматизация backoffice-процессов;

  Что компания ожидает:

• Профильное высшее образование - информационные системы, прикладная математика и т.п;
• Опыт работы с большим количеством интеграций, с платежными системами;
• Опыт и желание работать над задачами Backoffice;
• Знание теории продакт-менеджмента: Agile, PDCA, SMART, CJM, Custdev, HADI-циклы;
• MSSQL/MySQL на уровне уверенного пользователя;
• Опыт работы с системами управления задачами (jira, redmine);
• Коммуникативные и лидерские качества;
• Умение сосредоточиться на рутинных задачах и цифрах;
• Английский на уровне чтения документации.

  Что компания может предложить:

• Гибкий график (время работы выбираете самостоятельно), удаленная работа;
• Сложные и интересные задачи;
• Новый, масштабный проект;
• Широкая зона ответственности и свобода самостоятельности принятия решений;
• Работа с современным стеком технологий;
• Перспектива работы в международной команде с общением на английском языке;
• Быстрое принятие решений в компании;
• Возможность влиять на важные технологические решения;
• Результатами вашей работы будут пользоваться миллионы путешественников по всему миру;
• Уважительное и заботливое отношение ко всем членам Mego команды;
• Заботятся об отсутствии демотиваторов в работе: выстраивают процессы, помогающие продуктивной работе в команде;
• Стабильную выплату вознаграждения (без задержек);
• Дружественную и позитивную атмосферу.