В
логистический провайдер DP World ищут
Head Communications Planning & Operations.
About the business:
Company is the leading provider of worldwide smart end-to-end supply chain logistics, enabling the flow of trade across the globe. Its comprehensive range of products and services covers every link of the integrated supply chain – from maritime and inland terminals to marine services and industrial parks as well as technology-driven customer solutions.
Key accountabilities:
- In close coordination with the LT, lead the development of the annual Communications and Brand plan that provides central direction for the whole function, including strategic impact and differentiation, focus and engagement, pro-active mindset, consistent and relevant messaging, effective campaigning, and cost-efficient solutions
- Working with the regions to ensure the development of annual regional Communications and Brand plans with sufficient balance of global direction and local adaptation
- Drive performance management, using KPI’s to track progress, monitoring actual performance versus plan promoting awareness to drive improvement
- Manage the global budget for the Communications function as part of the annual planning cycle
- Oversee accuracy and implementation of the Operating Model - including organisational structure, supporting processes, relevant tools, and assurance
- In close coordination with centre of excellence leaders and regional managers, develop and lead a global measurement, analysis and insights programme that gives fundamental understanding on how DP World’s performance, behaviours and communications are perceived among customers and influencers (representatives from among other governments, media, civil society, sector organisations and opinion leaders). Overall, an insights-based approach brings the customer’s/influencer’s voice to the decision-making process and transforms data into results that can be easily understood and are actionable to make informed decisions
- Run the annual series of LT meetings (weekly, monthly, and quarterly) with the necessary agenda input and outputs. Ensure effective planning, common understanding and delivery targets to achieve business and asset requirements. Incorporate data generated into the planning system
- Act as the focal point for key vendors overseeing performance via Quarterly Business Reviews and serve as the focal point for the Inter-Agency Team
- On behalf of the CCO, maintain oversight of innovation within the Communications profession to ensure knowledge input and exchange for a world class function
- Applicable if role has direct or indirect reports - responsible for the management and leadership of an engaged team, promoting collaboration and ensuring that each is developed and evaluated against goals and objectives which are aligned, specific, measurable, attainable yet challenging, realistic and time bound
- Act as an ambassador for DP World at all times when working; promoting and demonstrating positive behaviours in harmony with DP World’s Principles, values and culture; ensuring the highest level of safety is applied in all activities; understanding and following DP World’s Code of Conduct and Ethics policies
- Perform other related duties as assigned
Job context:
- The purpose of the Communications function is to create commercial value for DP World. Team achieves this by building and leveraging brand and reputation, engaging current and new customers and stakeholders, and drives global impact with aligned regional organisations and teams
- The strategy that company has selected is twofold: they tell story to relevant audiences with more precision for greater impact. Differentiation through thought leadership
- This should deliver an enhanced reputation and a growing brand value, which will be measured annually
- By actively showcasing and communicating capabilities, achievements, commercial products & services and thought leadership, company builds preference among partners, existing and new customers and other stakeholders who are key to its growth ambitions
Qualifications, skills & experience:
In order to give credible support to the organisation and be successful in this role, the ideal candidate will have the following:
- Overall, the Head of Communications Planning & Operations brings an organisational capacity, further cementing all parts of the fast-growing Communications function, in line with business expansion. Following are required qualifications, experience, and skills:
- Business or functional leader with some 5-8 years of experience, including plan development to support functional leadership within the Communications function of DP World
- Self-starter with good ability to introduce and lead planning and operations approaches to further streamline the organisation
- Have experience serving as a trusted advisor to senior leaders
- Understand how a proactive communications and campaigning approach can help realising commercial value for DP World
- Bring a passion to the role in order build, create and make things better. Possess strong influencing/motivating skills and the ability to drive delivery through others
- Be intellectually curious
Communications & working relationships:
Group Communications, Regional teams:
- Communications departments at Head Office and across the region
- Frequent interaction with other functions and businesses in DP World
- Work closely with the Chief Communications Officer
Frequent contact and collaboration with external parties include:
- Key vendors of the Communications function
- Inter-Agency Team of DP World
- Professional Communications bodies in the Middle East (such as MEPRA) and at global level (such as the Institute of PR, Arthur Page Society, and AMEC)
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