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The world’s leading consulting firm Ernst & Young is looking for a Global Learning Business Partner.
As a Learning Business Partner at Associate Director level, you will ensure our priority global learning solutions are delivered to an exceptional standard across EY. Your focus will be on All EY learning where you will work proactively to understand the required skills and knowledge for our people across EY and to define and maintain effective learning curricula to support the performance agenda.
The opportunity
This job posting is a permanent role within the Global Learning Business Partnering Team. This role presents a unique opportunity for you to establish yourself as a key part of the team and experience working in our dynamic and international environment.
You will work at Executive level to define and manage the global learning curriculum for the All EY Learning portfolio, working with stakeholders to define global content development projects as necessary to achieve the required outcomes for EY. You will capture, assess and prioritize skills needs, provide advice and determine the most effective solutions to enhance performance. The role will manage relationships with business stakeholders across the Executive as well as working with Region talent teams as directed by the Global All EY Portfolio Lead.
Your key responsibilities
Responsible for business partnering and managing relationships for All EY Learning across the different SLs, regions and functions within EY
Work proactively to understand the direction of the internal business client, the required skills and knowledge of their people and to define and maintain effective learning curricula to enable their performance agenda
Manage and maintain the curriculum plan and catalog for a portion of the All EY portfolio, review and update the existing catalog, and align Global and Region catalogs to avoid duplication where required
Identify and assess skills needs (or engage Design colleagues where required) to ensure root causes are identified and determine the optimal learning solution
Work with colleagues in regions to reduce learning duplication across client portfolios and between Global and Regions
Oversee and approve the development of learning solution plans: confirm the scope, approach and resource model required to deliver the learning solution in design and development
Work with the Portfolio Design and Deployment teams to ensure that agreed Learning solutions are deployed as planned to achieve required business outcomes
Ensure the business provides the inputs needed to start and run learning design initiatives on time (e.g. Subject Matter Resource networks)
Manage communication with business stakeholders on the learning portfolio overall to ensure they are updated on the status of learning initiatives throughout the lifecycle
Build and maintain effective relationships outside Learning (e.g. Talent Development, Strategic Talent Consultants, Knowledge) to ensure learning can propose and facilitate holistic solutions
Deliver reporting to agreed business and talent stakeholders on learning performance against agreed standards and metrics in a timely way. Highlight and resolve any issues with business accounts involving learning colleagues as required
Promote and enforce a strong ‘one team’ culture in Learning and working with other leaders to build one high performing team
Skills and attributes for success
Strong business acumen, understanding of EY’s NextWave vision and strategy organization-wide
Strong knowledge of talent and learning strategies and experience to implement them effectively
Knowledge of human performance improvement (HPI) principles, models and processes for root causes analysis, and recommendation of training and non-training solutions to solve performance problems or maximize performance opportunities
Strong knowledge of — and commitment to optimize — learning processes and standards
Strong internal client-facing experience and skills. The ability to forge strong relationships with senior leaders to understand their business priorities and to help achieve them through talent and learning solutions
Strong consulting skills — the ability to understand and challenge client requirements, and to determine the most appropriate solutions
Strong project management skills — the ability to work collaboratively with other members of the Global Learning team and Regional teams to deliver quality and timely solutions to clients
Strong organizational skills — the ability to set priorities, allocate budget and work within effective time frames
Strong influencing and communication skills — maturity to interact with senior leaders in the organization, and (where required) to resolve issues or challenges as they arise
Strong collaboration skills — work effectively with other members of the Learning team ensuring clients’ needs and expectations are met
Ability to use Learning technology and tools, as well as other relevant talent systems and knowledge tools
Due to the global nature of the role, travel and a willingness to work alternative hours will be required
What we look for
In addition to a degree, qualification in a related discipline
A senior learning professional passionate about technology and innovation, comfortable with a fast pace and working closely with leaders and clients, who will inspire their team to find and cultivate their own purpose
Demonstrable experience of managing change initiatives in global, matrix organizations
Demonstrable experience of working in fast-paced, stressful environments to deliver required results.
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