Facancy

Вакансии для хороших наёмных менеджеров

Director of Sales, Growth & Category Management в курьерский старпап-инноватор Glovo (в Испанию)
4 декабря 2020
Барселона, Испания
релокация зарубеж
Внимание! Вакансии нет на российских job ресурсах.   Barcelona-based startup and the fastest-growing delivery player in Europe Glovo is looking to hire a Director of Sales, Growth & Category Management.   BE A PART OF A TEAM WHERE YOU WILL:
Sales: Create the strategy to increase the portfolio of Groceries Partners and Lead from the front in closing deals with top grocery retailers, onboarding them, and account management for global deals.
Partner Operations: Define the processes and guidelines so that local teams can improve partner operations.
Vendor Mgmt: Define the processes and guidelines so that local teams can increase the performance of the suppliers
Category Mgmt: Define the processes and guidelines so that local teams can improve Conversion and AOV in the Stores fulfilled from Darkstores and from our Partners
Growth: Define the optimal way to acquire and migrate users to place orders in groceries stores.
Work closely with our Local team’s department to scale and guarantee growth   YOU HAVE:
8+ years of experience in a senior role, involving team management, project management, and ownership of a budget and structure
Experience managing and inspiring people
360 degrees profile: you feel comfortable discussing operations, sales, and growth
Analytical mindset but with excellent execution skills
Excellent strategic thinking, including structuring complex problems and prioritizing effectively.
You love and succeed building things from scratch — blank canvas — and scaling them up
Interest in start-ups, technology, and a fast-paced environment
Proactive, organized, and obsessed with details
Experience in a start-up or building your own business is a plus   EXPERIENCE OUR GLOVO LIFE BENEFITS:
Enticing Phantom Shares plan
Attractive Relocation package (if applicable)
Comprehensive Private Health Insurance
Cobee discounts on kindergarten, transportation, and food
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment   WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.
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Head of Expansion в курьерский старпап-инноватор Glovo (в Испанию)
4 декабря 2020
Барселона, Испания
релокация зарубеж
Внимание! Вакансии нет на российских job ресурсах.   Barcelona-based startup and the fastest-growing delivery player in Europe Glovo is looking to hire a Head of Expansion.   BE A PART OF A TEAM WHERE YOU WILL:
Manage a portfolio of existing cities, ensuring their correct performance and complying with an ambitious growth plan
Fully own our new launches strategy in Spain
Lead and grow a team of launchers and their direct reports, who will be the executors of your strategy (team of 40 people)
Be the GM’s right-hand in any topic related to expansion or Small and Medium (S/M) cities, setting country-wide targets and the 70/20/10 strategy
Be responsible for a correct and rigorous mapping of the market, always looking for new opportunities
Be prepared to take quick data-driven actions with limited historic available, and be flexible to change course if needed
Be the representative for Glovo’s Expansion for press, launch events, conferences, and media interactions
Cultivate relationships internally to be the voice of your cities within Iberia’s team, and also externally to truly understand the local needs of our Glovers, partners and users
Lead by example by being incredibly truth seeking, making data-driven decisions, and setting the high standards for your team   YOU HAVE:
Minimum of 8+ years of experience, including 3+ years managing teams and working with senior management
Ability to work with remote teams through clear and concise communication
Experience in similar industries, strategy/operations’ consulting or technology companies will be valued
Ability to balance swift pace of execution with attention to detail
Proficient in English and Spanish
Analytical profile, goal-oriented, and teamwork
Owner and accountable   EXPERIENCE OUR GLOVO LIFE BENEFITS:
Enticing Phantom Shares plan
Attractive Relocation package
Comprehensive Private Health Insurance
Cobee discounts on kindergarten, transportation, and food
Free monthly Glovo credits to spend on our restaurant products (and zero Glovo delivery fee on all Glovo orders!)
Cool perks such as fresh fruit and healthy snacks every day, beers on Fridays, Culture Days every 2 months!
Discounted Gym memberships
Flexible working environment   WHAT YOU’LL FIND WHEN WORKING AT GLOVO:
Gas: We work hard with energy and passion for what we do.
Care: We act in the best interest of a sustainable future.
Good vibes: We always see the positive side in every situation and act with fairness and honesty with everyone.
Stay Humble: We embrace mistakes and feedback to learn from them.
Glownership: We roll up our sleeves and get work done no matter our position and level.
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VP of Product в ит-компанию Bending Spoons (релокация в Милан)
4 декабря 2020
Милан, Италия
релокация зарубеж
Внимание! Вакансии нет на российских job ресурсах.   ИТ-компания Bending Spoons в поисках VP of Product, готового к релокации в Италию.   Bending Spoons is a fast-growing tech company focused on building and marketing mobile applications.   A few examples of your responsibilities: Define and align product vision, strategy, roadmap, and execution cross-functionally with regards to the short-term and long-term goals of the business. Do so marrying wild ambition with rationality and pragmatism.
Coach team members by teaching them the best practices in strategy development and prioritization, helping your team—and the company as a whole—to develop.
Help to define a vision for how features should be implemented in our products, then make sure that this vision is followed smoothly and efficiently.
Ensure we’re in the habit of constantly challenging ourselves to come up with new ideas, while still prioritizing efficiently.
Know your products’ numbers inside out. Continually analyze data, test, and iterate accordingly.
Foster a fantastic atmosphere within your team. Create an environment that’s caring while also charged with ambition and urgency to excel. Actively involve all functions (including design, engineering, data analysis, QA, and marketing) and make sure each one is performing at its best.   What We Offer
Huge impact. You’ll run some of our most complex products with full responsibility. Your work can seriously impact Bending Spoons, millions of users, and even the mobile app industry at large in the next few years.
Autonomy. You’ll be responsible for our apps, and no one will micromanage you. Together with your team, you’ll be free to choose a direction, test, fail, and test the next idea.
Coaching opportunities. You’ll help junior Spooners develop through teaching them innovative product management practices and methodologies.
Top-notch team. You’ll be surrounded by experts, leaders, and innovators. Your team will be made up of the brightest and nicest folks you’ve ever worked with.
International reach. Our company language is English. We’re a global company, and your work will have worldwide exposure.
Unique career opportunity. By joining a fast-growing company that sets out to become one of the world’s greatest within the vast, booming mobile market, you get a special chance to turbocharge your learning and career.
Continuous education. We pay for your Italian/English language lessons, but that’s not where it ends. If you make a good case for some extra learning, we’re delighted to foot the tab.
Remote working, flexible schedule, and unlimited vacations. This isn’t a “clock in, clock out” company. We care about your productivity, not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping.
Relocation package. To ease your move to Milan, in case you relocate, the first 3 months of rent are on us. Visa support is provided for those who need it.   What We Look For
An overwhelming ambition to build amazing products. You’re obsessed with building extraordinary products that customers just can’t live without.
Expertise. You have experience in product management, preferably within our field of operations.
Leadership skills. You ideally have experience in team management, and you are motivated to coach and develop junior team members.
Excellent logical-analytical abilities. You’re a quick learner who can investigate and effectively pick up new concepts on your own. You can solve unforeseen challenges with creativity and structure, and do so independently.
Common sense. You have empathy for the customers and sound judgment when it comes to their needs.
Pragmatism. Far from being too academic or obsessive in your perfectionism, you understand that, when getting things done in a competitive world, speed is often as important as quality.
Rationality and self-control. You make decisions based on facts—even in moments of stress or emotion.
Drive. You’re energetic, hard-working, and you persevere through adversity until the job is done, and done well. You’re results-oriented and always aim for excellence in what you do.
Diligence, organization. You can be entrusted with big responsibilities, starting with coordinating the complex work of a complex team.
Humility. You’re down to earth, eager to listen to people’s constructive criticism, and ready to get your hands dirty with whatever the team needs to succeed.
Communication. Your communication, both written and oral, is structured and crystal clear.
Proficiency in English. You read, write, and speak proficiently in English.
Availability. We work 9-6 GMT+1. Our schedule is flexible, but we prefer to work together most of the time. That’s why you should be based somewhere within a similar time zone—between GMT-2 and GMT+3.
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Product Owner (Private.Tribe Daily Banking) в ОТП банк
4 декабря 2020
Москва
ОТП банке открыта вакансия Product Owner (сегмент Private. Tribe Daily Banking).
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Senior Project Manager в Авито Товары
4 декабря 2020
Москва, удаленно
В команду Авито Товары ищут нового коллегу — Senior Project Manager-а.   Функционал:
Искать и анализировать возможности для повышения качества контента, безопасности пользователей и роста выручки в вертикали Авито Товары:
Вести проекты по качеству контента, безопасности пользователей и развития монетизации в вертикали Авито Товары;
Анализировать проблемы клиента с помощью количественных и качественных исследований;
Анализировать операционные и финансовые показатели вертикали и категорий;
Анализировать текущие процессы (модерации, поддержки, ценообразования, продаж и т.д.);
Заниматься анализом возможных партнерств; конкурентов и международных аналогов;
Оценивать и приоритизировать инициативы;
Развивать текущие инструменты и создавать новые;
Адаптировать и применять лучшие практики для товарных категорий;
Влиять на рост и увеличение контента в товарных категориях;
Валидировать гипотезы и оценивать инициативы:
Оценивать значимость возможных улучшений, приоритизировать инициативы;
Изучать прошлый опыт внедрения инициатив и alignment с прочими вертикалями и горизонталями;
Быть консультантом категорийного менеджера при анализе результатов и принятии решений на основе разработанных материалов.
Реализовывать проекты:
Декомпозировать проект на задачи, составлять план проектов, документацию по проектам;
Руководить кросс-функциональной командой Поддержки и модерации, Разработки продукта, Бизнес-анализа, Продаж и сторонними подрядчиками в рамках проектных инициатив;
Заниматься мониторингом эффективности проектов;
Быть представителем и источником компетенций вертикали Товары для внутренних подразделений компании (продукт, разработка, маркетинг, аналитика и т.д.).   Вы:
Работали в области управления проектами/продуктами в в IT, классифайдах, маркетплейсах, онлайн-ритейлерах не менее 3 лет;
Знаете методологии и парадигмы управления разработкой (Scrum, Agile, Kanban, Waterfall) и умеете их применять;
Знаете и понимаете этапы разработки ПО;
Обладаете опытом построения финансовых моделей и бизнес кейсов (top-down/bottom-up) и опытом реализации go-to-market стратегии для вывода новых решений на рынок;
Имеете опыт руководства кросс-функциональными проектами, направленными на рост выручки и/или рост числа пользователей и/или выход на новые рынки и рост продаж, а также опыт построения финансовых моделей и бизнес кейсов;
Умеете работать с ограниченными ресурсами в сжатые сроки;
Обладаете системным подходом и имеете подтвержденный опыт выстраивания операционных процессов;
Обладаете аналитическим мышлением и умеете принимать решения на основе данных;
Проявляете искренний интерес к еком рынку, хотите сделать его безопасным и комфортным в РФ;
Умеете работать автономно;
Хорошо знаете английский язык (от Intermediate).   Условия:
Команда профессионалов, готовых поддержать ваши инициативы;
Развитие полезных навыков: на курсах для сотрудников можно прокачать своё мастерство коммуникаций или выучить английский;
Красивый и комфортный офис в 2 минутах от метро «Белорусская»: панорамный вид на центр города, места для уединённой работы, зоны отдыха, гамаки и скейтборды;
Компенсация питания;
Забота о здоровье: с первого дня работы вы получите страховку со стоматологией, в офисе ведут приём терапевт, психолог и массажист;
Занятия спортом: два зала с тренажёрами и душ, занятия йогой и скидки на абонементы;
Возможность работать удалённо с периодическим посещением офиса.
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Ведущий менеджер продукта в Авито
4 декабря 2020
Москва
В команду Авито ищут нового коллегу — Ведущего менеджера продукта.   Вам предстоит:
Отвечать за развитие продуктов Авито, включая полный цикл создания и вывода продуктов на рынок; Работать с выделенной командой в роли Product Owner; Проводить исследования и наблюдать за конкурентами, брать лучшее и обосновывать, почему это нужно Авито;   Ожидания:
Имеете опыт работы менеджером продукта от 3 лет до 6 лет; Работали над крупными интеренет-продуктами, в идеале c фокусом на монетизацию; Имеете успешный опыт вывода на рынок новых продуктов; Умеете ставить задачи, решать проблемы, управлять рисками, планировать и управлять командой; Самостоятельно анализируете данные и владеете инструментарием вроде excel, power pivot, tableau; Свободно ориентируетесь в терминах ARPU, MRR, LTV, retention, churn rate, CPO, NPS; Имеете опыт плодотворного взаимодействия с командой разработки, умеете вовлекать команду в создание и улучшение продукта; Используете данные при принятии продуктовых решений; Склонны к непрерывному улучшению себя и всего вокруг; Ориентируетесь в рекламных технологиях.   Условия: Возможность реализовать свои идеи в проекте с многомиллионной аудиторией и изменить жизнь людей к лучшему; Реальное влияние на продукты, работа в небольших командах, быстрые изменения на продуктах; Команда профессионалов, готовых поддержать ваши инициативы; Развитие полезных навыков:  участие в конференциях, профильные курсы Красивый и комфортный офис, обеды, спортзал, мощное железо, и всё, что нужно для продуктивной работы.
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Senior HR Business Partner в TheSoul Publishing (релокация на Кипр)
4 декабря 2020
Лимассол, Кипр
международная компания
Внимание! Вакансии нет на российских job ресурсах.   Successful media publisher TheSoul Publishing is looking to hire an experienced Senior HR Business Partner to provide both strategic and hands-on support to Limassol HQ and Global video teams.   Responsibilities:
Work with senior management and implement HR plans and solutions.
Collaborate with global HR functions on organizational design, workforce planning, succession planning, and skills assessment and development.
Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements.
Partner with the business supporting the rapidly changing priorities and business focus
Work with line managers and employees to address employee relations issues, fairly representing all interests.
Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within the company
Develop, design global policies and procedures, and consult on HR effectiveness, services and tools
Introduce, develop and manage an array of HR technologies that will enable the HR function to offer efficient and proactive services to the business clients   Requirements:
7+ years of proven working experience as Senior HR Manager/ HR Business Partner/ HR Executive/ HR Operations Lead/ Delivery Lead/ Senior HR Ninja
Native Russian and a strong level of English language (Upper Intermediate +)
Proficient knowledge of modern HR tools, methods and best practices (BambooHR, Impraise, ATS, assessment and e-learning tools, etc.)
Proven competence to build and effectively manage interpersonal relationships at all levels of the company
Strategic and systemic thinking
People-oriented and results-driven
Team-player   We provide:
Great opportunity to participate in building global HR processes from scratch both for office-based and remote teams: engagement, succession planning, onboarding
Positive and professional HR Department – we share knowledge and best practices, constantly learning from each other
Truly international and talented team – 90% of the company team consists of creators
Competitive salary and benefits, relocation package, new amazing office, lunches, free parking and other perks.
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VP of Global Operations в TheSoul Publishing (релокация на Кипр)
4 декабря 2020
Лимассол, Кипр
международная компания
Внимание! Вакансии нет на российских job ресурсах.   Successful media publisher TheSoul Publishing is looking to hire an experienced VP of Global Operations to oversee  organization’s ongoing operations and procedures.   Responsibilities:
Collaborate with COO in setting and driving long-term and short-term operational strategy
Manage all the key contracts and relationships with partners, vendors and other stakeholders across the Group of Companies
Ensure seamless compliance with the company, federal, state, and local business requirements as well as applicable laws and regulations in the markets of our presence (Cyprus, UK, USA, China, Russia), including data protection and privacy matters
Maintain and build trusted relationships with key business partners and stakeholders
Be an active stakeholder driving and supporting business expansion (investments, acquisitions, corporate alliances, etc.)
Personally plan and manage execution of key projects
Negotiate terms of various transactions on behalf of TheSoul and ensure best positioning of the company in a broad range of commercial arrangements
Oversee day-to-day business operations
Drive internal change and excellence among a number of internal functions, including operations, legal, sales, PR, etc.   Skills and Qualifications:
Exceptional project management expertise
Process-driven critical thinking
Extensive international experience (7+ years) in executive leadership positions within the digital marketing industry (online media/ internet/ IT)
Strong business, legal and management expertise
High awareness of the processes, policies, and approaches of the digital marketing industry
Understanding of advanced business planning and regulatory issues
A solid grasp of data analysis and performance metrics
Aptitude in decision-making and problem-solving
Leadership skills, excellent communication and public speaking skills
Process- and detail-oriented approach
Native English-speaker   We offer:
Dynamic and professional media-publishing environment, offices in 5 countries and teams in over 40 countries worldwide
Amazing production, administration, business development and coordinating teams to support any business process or initiative
Competitive salary + benefits
Medical insurance
Paid 21 vacation days per year
Office based in Limassol (Cyprus) + business trips
Relocation package (family included).
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Старший менеджер С&B в Северсталь
4 декабря 2020
Москва
Российская вертикально интегрированная сталелитейная и горнодобывающая компания Северсталь приглашает к сотрудничеству Старшего менеджера С&B.   Чем вы будете заниматься
Разрабатывать единые подходы мотивации сотрудников support функций. Обновлять и пересматривать текущие практики. Целевая картина- выстраивание гармоничной структуры компенсаций и льгот внутри компании, сравнение total reward с внешним рынком, баланс потребностей бизнеса и мотивации сотрудников;
Участвовать в C&B проектах;
Участвовать в пересмотре заработной платы, расчете бонусов, бюджетировании расходов на персонал. Создание методологии/гайдлайна по перечисленным блокам, а также поддержка HRBPs в операционных задачах;
Готовить аналитику и исследования;
Мониторить мировые тренды в области вознаграждения и льгот, участвовать в профессиональных сообществах;
Участвовать или самостоятельно вести оценку должностей;
Участвовать в различных обзорах и исследованиях совокупного вознаграждения (включая Base Salary, STI, LTI, льготы);
Поддерживать проекты группы;
Выстраивать коммуникации с руководителями от уровня GD-1 и ниже;   Цель должности:
Создание системы вознаграждения сотрудников support функций (HR,Legal, IT, Purchasing, GR, Finance, Supply chain, M&A, Business Systems и др) на уровне Северстали и ресурсных компаний, входящих в ее состав, учитывающей специфику работы бизнес- единиц, особенности трудового законодательства и категории сотрудников.   Требования
Опыт работы в международных компаниях;
Опыт сопровождения нескольких направлений с разными мотивационными системами;
Знание методологии грейдинга (HAY Group);
Знание методик построения зарплатных структур для различных функций;
Хороший уровень владения ТК РФ;
English language level – не ниже intermediate;
Развитые навыки проектной работы, способность правильно организовать работу кросс-функциональной команды для успешного прохождения ключевых stage gates и встраивать проект в «большую картину» HR процессов и бизнес-инициатив;
Аналитические способности, умение работать со сложными задачами, делать выводы, предлагать решения;
Навыки коммуникации с сотрудниками разных уровней (must have для любого HR в нашей компании;
Инициативность и креативность;   Предлагают
Вы попадете в профессиональную среду, где руководители умеют вдохновлять, а сотрудники — настоящие профессионалы: они увлечены тем, что делают, и готовы делиться своей экспертизой.
Вы окажетесь в открытой корпоративной культуре, атмосфере доверия и сотрудничества, что является основным преимуществом работодателя по результатам опроса сотрудников.
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General Manager в Courtyard by Marriott
4 декабря 2020
Ростов-на-Дону
Внимание! Вакансии нет на российских job ресурсах.   An exciting opportunity for a General Manager to power up the team of Courtyard by Marriott.   Courtyard by Marriott — это бренд отелей, принадлежащих сети Marriott International.   POSITION SUMMARY • The ideal candidate for this GM position will have previous GM, Hotel Manager and local pre opening experience . This hotel requires an achievement focused leader who seeks efficiency and value from all areas of the hotel. Prior knowledge or experience of the Courtyard brand or limited service operations will be an advantage. Developing strong owner relations will be important and knowledge and experience of local country heritage and customs is advantageous, Russian speaker strongly preferred.   JOB SUMMARY
• Functions as the primary strategic business leader of the property with responsibility for all aspects of the operation, including: managing general property performance, managing and sustaining sales and marketing strategy, managing profitability, managing revenue generation, and delivering a return on investment to both Marriott International and ownership. Leads the team in the development and implementation of property-wide strategies. Acts as a steward and key leader for reinforcing culture. Supports the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and developing strong associate teams. Builds relationships with key customers and is a key leader in the sales process. Build relationship with ownership or asset manager.   CANDIDATE PROFILE
• 2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 6 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.
OR
• 4-year bachelor’s degree in Business Administration, Hotel and Restaurant Management, or related major; 4 years mixed management experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.   CORE WORK ACTIVITIES
Managing Property Operations and Department Budgets
• Ensure service programs are in place and executed against (e.g., Refreshing Service).
• Provide timely, real-time feedback to management and hourly/non-management associates on service and operational standards; including feedback on even the smallest of service and operational details.
• Review and follow-up on property Guest Service Satisfaction (GSS) scores and comments.
• Create and support clear lines of responsibility for management team, including coverage and oversight throughout the day.
• Walk the property to ensure public spaces, grounds, work and kitchen areas meet sanitation and cleanliness/maintenance standards.
• Inspect guest rooms on a weekly basis to ensure cleanliness/maintenance.
• Manage the flow of labor between departments to support effective management of Labor Budget and achievement of profitability goals.
• Act as a project manager for the execution of capital improvements (e.g., renovations, reinventions, refreshes, signage, etc.).
• Delegate responsibilities for operations and projects to appropriate level of associate.
• Prepare for Quality Assurance (QA) audits (i.e., daily and pre-visit activities).
• Encourage all departments to operate under Standard Operating Procedures (SOP) or Local SOPs (LSOP) and make sure they are up to date.
• Actively participate in GSS committee.
• Follow and adapt Standard Operating Procedures in all areas of responsibility according with local laws.
• Maintain accountability for results for each one of the team members.
• Engage management and associates to deliver the best service in all interactions with guest, customers, etc.
Managing and Sustaining Sales and Marketing Strategy
• Manage relationships with decision makers at top accounts.
• Interact with in-house guests to prospect for new sources of business.
• Work with Market Sales to establish property sales strategy, extended stay occupancy (ESOcc) targets, sales goals, and action plans.
• Understand and leverage sales and marketing advantages over competitor properties within market.
• Coach and reinforce associate selling strategies that take advantage of property amenities.
• Work with the Regional Sales office (RSO) to implement sales strategy for the property (e.g., goal setting, setting rates, Occ, etc.).
• Develop innovative means for capturing new streams of revenue through property amenities.
• Ensure direct sales staff fully utilizes e-tools (e.g., e-proposals, e-mail signatures), as appropriate.
• Participate in and host customer recognition events to drive sales.
• Monitor sales strategy with RSO to ensure ongoing effectiveness and compliance.
• Participate in the property sales review (PSR).
• Identify key revenue generating stakeholders and customers and communicate information to sales offices.
• Collaborate with Regional Marketing and eCommerce Managers to develop and/or sustain marketing and eCommerce strategies for the hotel.
• Actively participate in sales calls and sales visits to generate demand for the property and build relationships with potential customers.
• Participate and encourage leaders to participate in sales events, local and international promotions.
• Help and direct all efforts to contribute to increase sales in the Marriott portfolio.
• Follow up appropriately and in a timely manner to answer guest and customer questions.
• Actively identifies ‘local talent’ to grow Company in new markets.
• Engages with the community to build strong relationships with neighbors.
• Champions and leads BLT process.
• Acts as an Ambassador for the Company within the community.
Managing Profitability
• Measure, analyze, and communicate property performance using a variety of financial/non-financial data including controllable costs, sales revenue, guest satisfaction, and associate engagement data.
• Manage on-property controllable costs associated with rooms, housekeeping, events, and food and beverage operations.
• Initiate action to support property revenue and profitability goals.
• Update and communicate profit forecasts to associates/managers.
• Review and sign off on invoices.
• Review Property Distribution Summary (OnDemand) and Purchase Detail Reports; identify, research, and resolve balance issues.
• Consolidate reports needed for period-end review (e.g., P&L, Accounting Scorecard, Banking Report and Statistics, PACE, credit card fraud report).
• Review property performance on period basis with Regional Director.
• Conduct h-end critiques with each manager.
• Prepare and review forecast vs. actual to adjust and modify in accordance with goals in sales and profitability.
• Review with team leaders and support actions to achieve results in alignment with property and brand goals.
• Train leaders and associates to critique results and generate plans and actions to improve results.
Maintaining Revenue Management Goals
• Manage the relationship with the revenue management office (e.g., participate in routine calls, strategy meetings, periodic update meetings, etc.).
• Review and work with appropriate revenue management reports (e.g., Demand Eye Chart, Benchmark Pricing Evaluator, Rate/Value Matrix, Smith Travel Research (STR) reports, etc.).
• Balance inventory to ensure same-day sellouts.
• Support and test strategies, review rates and adjust them to manage optimal mix in the segmentation.
Managing Relationships with Property Stakeholders (e.g., Owner and Above Property)
• Keep brand leadership team, owners, and above property stakeholders updated on property performance in the areas of financials, guest satisfaction, and associate engagement.
• Prepare and present reports for owners and above property leadership using financial/performance data.
• Conduct property critique.
• Conduct annual business reviews.
• Respond to off-property (e.g., regional and owner) requests for sales information (e.g., Market Outlook, STR Report critique, etc.).
• Participate in ad hoc owner conference calls and respond appropriately to owner requests.
• Meet with other managers from the competitive set and built the relation with other business related to the hotel activity.
Managing and Conducting Human Resource activities
• Conduct performance review process for associates (including LPP/HPP, career plan form, development plans, associate information form, mid-year check-ins, 90-day check-ins for new associates, etc.).
• Understand the performance expectations for all positions within the property (e.g. front desk associate, gourmet attendant, etc).
• Ensure ongoing development of managers (e.g., one on one coaching, providing stretch assignments, etc.).
• Cascade/Deliver training to associates.
• Facilitate cross training to support associate professional growth and operational excellence.
• Conduct day to day Human Resource transactions to support needs of the property (e.g., compensation actions, initiation and approval of hiring requisitions, etc.).
• Lead associates through property changes, and help them transition into new property roles.
• Facilitate on property activities that communicate and reinforce culture with associates.
• Complete management training (e.g., ConnectU, GM conferences, HR Skills, etc.).
• Support recruitment and hiring efforts from various sourcing channels (e.g., local job fairs, Internet, referrals) to target associates with skill sets (e.g., rooms operations) compatible for operational needs.
• Complete all trainings regarding the human resources systems.
• Conduct All Associates meeting every quarter.
• Create a local benefits package for associates.
• Review and follow up on pending items from HR audits and other audits that include HR items.
• Participate in hly departmental meetings and engage associates to contribute in a positive manner.
• Conduct town hall meetings with associates to share results vs. actuals forecast.
• Meet with other property HR managers to have a better understanding of their operations and benefits, compare wages, and prepare plans of actions if necessary.
• Closely involved in Engagement Survey (ES) process.
Additional Responsibilities
• Manage e-mail.
• Manage daily paper mail.
• Participate in conference calls (e.g., sales, promotion, questions and answers, property performance, etc.).
• Provide follow-up information to Regional Director and other Extended Stay/Select Service executives.
• Prepare for Regional Director visits (e.g., pulling and consolidating relevant reports).
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