Молодой и амбициозный австрийский edtech-стартап GoStudent выходит на российский рынок и ищет крутых специалистов: Lead Key Account Manager-а, Lead Customer Success Manager-а, Lead Tutor Recruitment Manager-а. Этим специалистам прдложат возможность релокации в Вену.
Также команда стартапа приглашает к сотрудничеству HR Generalist-а и Marketing Director-а.
1. Lead Key Account Manager.
What you’ll do:
Be part of the team launching the Russian market — localizing customer communication and adapting internal processes
Call parents and students in need of tutoring and explain how GoStudent and our service work
Understand the needs of the students, pair them with the ideal tutor and organize trial sessions
Convince customers to buy packages worth €300 to €7,000 (subscription model)
Help your new customers make the best possible use of our platform and introduce them to our Customer Success Team.
Share tips and tricks with your colleagues and bring new ideas to improve our product and internal processes.
For more senior profiles: possibility to lead a team of Account Managers
Who you are:
Ambition & competition: You’re ambitious and achieving goals motivate you — you like challenges and always try to improve your performance.
Communication: You are open-minded and self-confident, you like to talk to people and naturally draw their attention to you.
Doer attitude: You like to try new things and have ideas to challenge the status quo, you are not afraid of mistakes and roll up your sleeves to make things happen.
Team player: You like to spend time with your colleagues, share your knowledge and go one step further to achieve the team goal.
Organizational talent: You know how to structure your work. You always keep an eye on everything important and know how to prioritize your tasks and leads.
Russian is your mother tongue and you are familiar with the Russian school system.
You have a full-time work permit for Austria.
What we offer you:
An annual gross salary starting at €28,000 — negotiable depending on experience — with an average monthly bonus of €1,000
International relocation expenses covered
A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity
An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues
Flexible working hours, partly from home and in our modern office in the 2nd district in Vienna, 5min walking distance from Praterstern train station
Team events on a regular basis and an amazing roof-top terrace with a view
Coffee and snacks for free all week, beer and wine on Friday evenings
International surrounding with private courses to improve your language skills.
2. Lead Customer Success Manager.
What you’ll do:
Be part of the team launching the Russian market — localizing customer communication and adapting internal processes
Take care of 300-500 active customers (parents & students), ensuring they are happy with GoStudent tutors and customer service
Respond to all inquiries coming from your customers (technical issues, billing requests, tutor change, additional subjects…) — all via WhatsApp, calls & e-mails
Proactively contact your customers to offer additional services and upgrade their subscription
Onboard and train new colleagues who join your team
For more senior profiles: possibility to lead a team of Customer Success Managers
Who you are:
Hands-on mentality: You show a high degree of initiative and responsibility and quickly familiarize yourself with new tasks. Multitasking is also not a foreign word to you
All-rounder: You are enthusiastic about our product, you quickly learn the necessary hard facts and convince with your authenticity and your negotiation skills
Communicative: You like to communicate and you can put yourself in the shoes of every customer and you will patiently find the right solution for every problem and thus put a smile on our customers’ faces
Organizational talent: You know how to structure yourself and keep a cool head and an overview even in stressful moments
Russian is your mother tongue and you are familiar with the Russian school system.
You have a full-time work permit for Austria.
What we offer you:
An annual gross salary starting at €32,200 — negotiable depending on experience & qualifications + quarterly bonus
International relocation expenses covered
A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity
An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues
Flexible working hours, partly from home and in our modern office in the 2nd district in Vienna, 5min walking distance from Praterstern train station
Team events on a regular basis and an amazing roof-top terrace with a view
Coffee and snacks for free all week, beer and wine on Friday evenings
International surrounding with private courses to improve your language skills.
3. Lead Tutor Recruitment Manager.
What you’ll do:
Be part of the team launching the Russian market — localizing customer communication and adapting internal processes
Be accountable for the recruitment, onboarding, training and happiness of tutors
Respond to all inquiries coming from the tutors (technical issues, invoicing requests, tutor change, additional subjects…) — all via WhatsApp, calls & e-mails
Organize workshops to onboard, train and update our community
Proactively contact the tutors to increase engagement with our customers, improve their teaching skills and ensure overall satisfaction
Ensure best practice exchange and communication within the community
For more senior profiles: possibility to lead a team of Tutor Recruitment Managers
Who you are:
Hands-on mentality: You help and show a high degree of initiative and responsibility
Solution-oriented: You are creative and always have the right solution ready for all problems and the skills to implement them operationally
Organizational talent: You know how to structure yourself and keep a cool head and the overview even in stressful moments
Communicative: You like to communicate and you can put yourself in the shoes of every customer and you will patiently find the right solution for every problem and thus put a smile on our customers’ faces
Teamplayer: You love working in a team and especially with many people, share your knowledge and infect others with your motivation
Russian is your mother tongue and you are familiar with the Russian school system.
You have a full-time work permit for Austria.
What we offer you:
An annual gross salary starting at €32,200 — negotiable depending on experience & qualifications
International relocation expenses covered
A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity
An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues
Flexible working hours, partly from home and in our modern office in the 2nd district in Vienna, 5min walking distance from Praterstern train station
Team events on a regular basis and an amazing roof-top terrace with a view
Coffee and snacks for free all week, beer and wine on Friday evenings
International surrounding with private courses to improve your language skills.
4. HR Generalist.
What you’ll do:
Supervision, optimization & organization of the application process for the different positions
Creation and implementation of job ads for the Russian market and the various positions
Onboarding of new employees for our office and supporting the opening of an office in Russia
Taking ownership of HR related projects
Creation of working documents (contract, home office agreements, etc.) and handling questions regarding the Russian labor law
Reliable and competent support of the existing teams with questions and problems
Who you are:
Hard skills: You completed a bachelor degree in HR (or in a similar field of study) and have deep knowledge of the Russian Labor Law
Personality: You are professional and serious when dealing with people, have the necessary social skills and can easily express yourself in Russian (mother tongue) and English, German is a plus
Hands-on mentality: You help and show a high degree of initiative and responsibility; you like to be in touch with various people and personalities and learn as much as possible from your colleagues
Solution-oriented: You are creative and always have the right solution ready for all problems and the skills to implement them operationally
Organizational talent: You know how to structure yourself and keep a cool head and the overview even in stressful moments, you are not afraid to get your hands dirty
What we offer you:
A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity especially in the HR field
An exciting and flexible startup atmosphere with highly motivated and open- minded colleagues
Flexible working hours and Home office opportunities
Team events on a regular basis
Coffee and snacks for free all week, beer and wine on Friday evenings
International surrounding with private courses to improve your language skills.
5. Marketing Director.
What you’ll do:
Manage Paid Search, Social and Display marketing campaigns for the Netherlands and Belgium — launching, monitoring, optimizing and reporting
Be accountable for the quantity, quality and cost of leads
Cooperate with Project Managers, Content Specialists and Graphic Designers
Optimize ROI, allocate budget, and identify opportunities for expansion & scaling
Conduct regular research to understand your audience, find inspiration for top-notch campaigns and design campaigns that capture the attention of parents
Lead rapid experimentation of new channels, campaigns, creative, landing pages, incentives, and more
Who you are:
4+ years of B2C Marketing experience in a fast-growth company
4+ years of hands-on Google and Facebook Ads experience
Experience with Google Analytics, SEO or any other marketing channels/tools a plus
Thrive in a fast-paced and innovative environment: you get bored with routine and crave for knowledge and new experiences
Excellent communicator, creative thinker and problem solver
Hustler mentality: you get your hands dirty and do what it takes to bring results
Comfortable working towards challenging targets and deadlines
Native Dutch/Flemish speaker, fluent in English, any other European language a plus
What we offer you:
An annual gross salary starting at €40.000 — negotiable depending on experience
2.000€ international relocation package
A unique opportunity to be an early member of a rapidly growing team with a fast-track career opportunity
An exciting and flexible startup atmosphere with highly motivated, young and open-minded colleagues
Team events on a regular basis and an amazing roof-top terrace with a view
Coffee and snacks for free all week, beer and wine on Friday evenings
International surrounding with private courses to improve your language skills.
