В бутик Christian Dior требуется Управляющий.
Responsibilities:
Management of the store’s commercial performance:
- Will be responsible for the achievement of commercial objectives in respect of company policies and set the highest standards
- Provide feedback on clientele and product line performances and ability to implement action plans
- Develop loyal clientele and network to build channels for introducing new clientele
- To make the most effective use of space and stock available to the boutique by maximising sales and minimising wastage of resources through the team
- To ensure that the merchandise is displayed effectively using promotional material to reflect current demand
- To work closely with the Product Manager to provide effective feedback, ensuring that popular selling lines are replenished on time
- To achieve the boutique capture rate and mystery result targets
- Handle any situation with customers
- Awareness of competitor activity and communicate this to the team
- Full knowledge of back office functions and boutique analysis (CRM, client recruitment, P&L, store activities, stock control, reports, VM rules etc)
Daily management operations:
- Assume all management responsibilities for the store (including all aspects of stock management, accounting and cash)
- Maintain the store at the quality level required by CD in terms of merchandising (displays, cleaning and appearance)
- Network and build business relations with Department Managers
Controllable costs:
- To control stock loss within Store budget and implement stock audits effectively
- To ensure that the concession operates in accordance with Company administration systems and procedures to minimise losses
Management of the store team:
- Lead the store team, organising their day to day work in the store and ensuring the quality of sales
- Oversee with HR the recruitment, training, evaluation, motivation and development of the staff
Requirements:
- Previous experience within luxury fashion
- Excellent communication and relationship building skills
- An existing client book (preferred)
- Expirience in people management and people development
- Strong knowledge of fashion and trends
- Fluency in a second language (English)