Внимание! Вакансии нет на российских job ресурсах.
One of the worldwide leaders in selective skincare La Prairie Switzerland is looking to hire a Training Director.
The purpose of this role is to define and implement set the local education plans ensuring that all programs of the La Prairie Retail Academy are rolled out in timely manner and the team is trained and coached on in luxury execution.
It is the responsibility of this role to ensure the development and growth of the Beauty Advisor and the retail team.
Main Accountabilities
Responsible for implementing the roadmap and strategy for the Education & Training team, ensuring that regional guidelines are considered.
Manages and controls the Education and Training budget to ensure the company gets the best return on investment and all budgets are managed in line with % of sales objectives
Collaborates with regional Education & Training team to provide training plans and forecasts and inputs into company re-forecasting processes using the latest market and retailer information available
Responsible for carrying out all necessary training for the team with the support of the local retail coaches
Ensures the implementation of al the Retail Academy Modules and The Art of Beauty Protocols trainings are carried out accordingly to Regional guidelines, aims for the upskilling of all beauty advisors by Identifying skills gaps and future learning requirements
Collaborates closely with the regional education teams to ensure regular feedback is provided
Aligns all training and POS coaching activities to effectively impact the Regional Retail KPI’s
Leads the follow up and action plan based on Retail KPI’s and Training Skills (talent mapping)
Events/Presentations
Conducts and implement presentations at PR, Store, Staff and client events, being the creations expert for La Prairie
Proactively propose and conducts VIP events in store. Is a key figure of expert knowledge at VIP and press events
Responsible for overseeing all communication with Regional teams as well as delivering any internal or external presentations within scope of responsibility.
Manages The Coaches Team To Ensure
Serviced doors are visited, and coaching is conducted on a regular basis according to the current plan and priorities
Setting standards and expectations for each visit.
POS Coaching plans are defined and implemented for each Coaches
Ensure the POS Coaching is conducted according to the Regional guidelines in terms of methodology and timelines for the follow-up
Where individuals require additional coaching, sets with the coaches a framework and follow up for this to happen
Manages all aspects of the Training team, ensuring objectives are set and regular reviews take place, encouraging everyone to develop and maximize their performance
Qualifications Required
BA degree or similar education
Experience in a similar role managing a team of coaches
Experience working with a luxury brand
Native local language, English fluent is a must
Highly proficient in the use of Ms. Word, Ms. Excel, and PowerPoint
Familiarity with e-learning platforms and practices
Ability to build a vision and identify performance improvement opportunities and develop solutions that will deliver the desired results through training and coaching programs
Confidence in presenting to large numbers of people and VIPs clients
Ability to translate business priorities into a focused, simple and measurable training / coaching plan
Organizational skills, be inspirational and ambitious
Ability to switch between top line details and getting into the detail.
Внимание! Для отклика на вакансию нужен VPN
