Внимание! Вакансии нет на российских job ресурсах.
А global pharmaceutical leader and the world’s largest generic medicines producer Teva Pharmaceutical is looking for Senior manager.
General duties and responsibilities
Stakeholder management, aligning roadmap with Customer/Bus Owner/Corp IT
Coordination of open and resolution incidents and requests to external partner/internal support teams
Coordination of process resolution for technical issues in MDLP system, business owner and stakeholder notification about issues, root cause analysis
Coordination of resolution process for technical issues during the production, coordination Global team resources in case of technical issues
Notification of business owner/stakeholder about issues with crypto payment, connection/issues with OMS, reporting to MDLP, root cause analysis.
Coordination of resolution process for technical issues during the aggregation and reporting to the MDLP, communication with 3PL
Coordination of resolution process for technical issues with distributors – shipments and returns, complaints on quantity and reporting
Reporting to MDLP – system errors, missing reports and reports generation, technical errors root cause analysis, communication with external provider (CRPT, etc.)
Evaluation and support of new business processes existing in MDLP due to new regulations, system upgrade and approval of new business schemes
Communication with internal (local, global) and external colleagues and partners for Serialization solution issues resolution with internal (local, global) and external colleagues and partners for Serialization solution issues resolution
Qualification/Skills
Strong knowledge of business application development in SAP ATTP, SQL, testing, preferably in healthcare field with orientation for Supply chain
Experience in a variety of data integration technologies – ETL, flat files, XML, SOAP, API, etc.
Must have deep knowledge and understanding of Serialization requirements in Russia (federal law № 462-ФЗ)
Knowledge and understanding of goals and the inter dependencies of functional departments and groups and the ability to lead large-scale complex IT projects in addressing overall business needs
Knowledge of informational technology disciplines; e.g., software applications and interfaces, production operations, quality assurance and systems management, etc.
Knowledge of project management process and systems, ITIL/ITSM, Agile
Excellent written, oral, instructional, presentation, and interpersonal skills focused on motivation and positive attitude
Highly self-motivated, directed, and change oriented
Ability to handle confrontation with appropriate grace, professionalism, cordiality, and firmness, and manage/resolve disputes appropriately
3+ years of experience as a IT Manager, IT Service manager, IT Product manager
Fluent English.
