When you think of food delivery in the MENA region, we’d be pretty surprised if talabat didn’t pop into your mind first! Since delivering our first order in Kuwait in 2004, we’ve grown quite a lot over the past 17 years.
Today, we deliver hundreds of millions of food orders, grocery items and other products per year, to our customers in nine countries throughout the region with more than 3,000+ employees! Our food delivery business works with over 27,000 brands and almost 50,000 branches, while our q-commerce concept, talabat mart, now delivers groceries to customers in Bahrain, Egypt, Jordan, Kuwait, Oman Qatar, and the UAE in 30 minutes or less!
Our philosophy is to make sure we do what is right for our ecosystem - our customers, our partners, our people, our riders, and the communities in which we operate. Our #techforgood program allows our customers a safe and convenient way to contribute to important causes in their community through donating to local and international charities directly on talabat with a focus on food insecurity in the region. Since its inception in 2020, we have facilitated the donation of well over 1 million meals to those in need, as well as donated over $1.5 million to charity with the help of our partners and customers. talabat is part of Delivery Hero, the global leader in online food delivery and q-commerce.
What’s On Your Plate?
- Lead the expansion and commercial strategy for Delivery Hero’s cloud kitchens in MENA including full ownership of P&L, performance management, and new project proposals and implementation
- Build and deliver operational cloud kitchens in 5+ countries, and manage ongoing operations
- Identify potential partners (infrastructure, operators, etc) on the market and establish required cooperation models (e.g., commercial agreement, investments, M&A, etc.) to fuel business growth
- Lead initiatives related to additional revenue generating channels to drive kitchen profitability
- Shape technology solutions to enable better operational experience and lower costs and be radical about leveraging data in the day to day work
- Build and lead sales, operations, real estate, and commercial organizations to build new kitchens, improve kitchen occupancy and operations, and optimize performance of all kitchens
What Did We Order?
- You have at least 8-10 years of work experience in food delivery, e-commerce, real estate, or hospitality/F&B
- You are a strong people leader and with experience experience, building, coaching and scaling teams to meet business needs, in multiple functions and countries
- You have exceptional problem-solving skills and strategic leadership, for example with a background in top-tier management consulting or finance with financial fluency and experience in managing P&L’s and budgets
- You have a high degree of comfort with business analytics, and are adept at taking decisions based on both intuition and data
- You are proficient in stakeholder management (horizontally and vertically, internally and externally), and clear and concise communications
- You are highly motivated and entrepreneurial, comfortable with business development and project management, willing to take ownership of tasks and determined to see projects through to completion
- Arabic language skills preferable