About the job
Accenture searches for a Software Asset Management Specialist with 5-8 years of Software IT Management experience.
May undertake some or all of the following:
- Ensure software / application availability; ensure it is active and operating as defined in any Service Level Agreements; monitor application in production environment, including periodically monitoring servers, applications, etc. manually and automatically
- Provide outage resolution support and facilitate restoration of service to production environment; investigate outage cause, impact on user, and resolution; organize any conference call, meetings, etc. needed to facilitate the investigation and the subsequent restoration of service
- Communicate status of software / application production outages and any error-resolution activities via periodic pages/e-mails/phone calls, etc. to application community during an outage
- Create disaster recovery plans; establish and practice disaster recovery procedures to ensure recovery capability; properly organize and maintain data retention practices; assist in administering the recovery of application(s)
Relevant Bachelors Degree with Software IT Management Certifications are required.