В сеть магазинов часов и ювелирных украшений TI’ME ищут Sales and Operations Manager.
Introduced in August 2013, the TI’ME concept was developed to offer branded designer watches from value fashion and lifestyle brands.
TI’ME stores situated in strategic, high traffic locations across shopping malls and downtown Tbilisi carry a versatile range of fashion, sport, classic, glamorous and contemporary wristwatches, jewelry and accessories.
Responsibilities:
- Manage the Company's Stores sales' strategic plan in accordance with the Company's goals
- Organize and ensure effective work of Store Chain
- Manage the work of direct subordinates; Concentrate to reveal employees potential, take actions of their development
- Development of measures to increase the motivation of employees of retail facilities, monthly development of KPIs, and analysis of its effectiveness based on work results
- Build strong relationships with direct customers; Settle problems with customers (warranty and non-warranty). Manage post warranty service
- Develop actions to continuously improve customer satisfaction; Initiate Customer Service Level-up actions
- Develop and implement an action plan to ensure the engagement of immediate subordinates
- Submit relevant reports
Requirements:
- University degree, preferably in Management or Business Administration
- At least 3 years of work experience on a managerial position (preferable in Retail Sales)
- Excellent written and verbal communication skills in Georgian and English language
- Result oriented with excellent organizational, communication and interpersonal skills
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