Австрийский edtech-стартап GoStudent приглашает в свои ряды Руководителя репетиторов.
Что важно: опыт тим лидерства, аналитика, умение работать с большими данными, в диджитал пространстве, а также, конечно, опыт в обучении/ репетиторстве. Знание английского (много общения с международной командой).
Задачи:
Be part of the team launching the Russian market — localizing customer communication and adapting internal processes
Be accountable for the recruitment, onboarding, training and happiness of tutors
Respond to all inquiries coming from the tutors (technical issues, invoicing requests, tutor change, additional subjects…) — all via WhatsApp, calls & e-mails
Organize workshops to onboard, train and update our community
Proactively contact the tutors to increase engagement with our customers, improve their teaching skills and ensure overall satisfaction
Ensure best practice exchange and communication within the community
For more senior profiles: possibility to lead a team of Tutor Recruitment Managers
Who you are:
Hands-on mentality: You help and show a high degree of initiative and responsibility
Solution-oriented: You are creative and always have the right solution ready for all problems and the skills to implement them operationally
Organizational talent: You know how to structure yourself and keep a cool head and the overview even in stressful moments
Communicative: You like to communicate and you can put yourself in the shoes of every customer and you will patiently find the right solution for every problem and thus put a smile on our customers’ faces
Teamplayer: You love working in a team and especially with many people, share your knowledge and infect others with your motivation
Russian is your mother tongue and you are familiar with the Russian school system.
