Who we are
With offices in Abu Dhabi, Dubai and Manchester, Q Communications has a reputation for big ideas, new insights, relentless tenacity and achieving exceptional results for our clients – across the UAE, Middle East, United Kingdom, Europe and USA.
In a nutshell
Our team is the most important part of our business and we’re looking for a talented Account Executive to join our PR team and support them to be brilliant at what they do for their clients.
Our vision
We aspire to be the world’s most sought after communications agency, inspiring moments of brilliance and happiness through our exceptional services and actions; a collective of creatives and communicators who we encourage and nurture in both mind and body; adding unparalleled value to our clients and making a real difference in the world.
Q is a special place to work, made up of a passionate team who deliver brilliance and exceptional service to our clients. Our people are very important to us and we like to look after them by providing a range of opportunities and benefits, including:
Be better at what you do:
- Qcademy offers you the opportunity to learn and grow with us. We pride ourselves on our teams’ personal and professional development.
- We promise to give you all the tools you need in a great workspace so you can focus on being the best version of you.
You are our story:
- We believe that our people are our greatest achievement and know our team is our greatest asset.
- We regularly show our appreciation to our people and celebrate their achievements.
Flexible Fun Work Space:
- Our people enjoy coming into work and spending time with each other.
- We offer flexibility to help our people get the balance right between life in and outside of work.
- We are a team of professionals who know what it takes to get the job done.
- But we also know how and when to have fun.
Be part of something bigger:
- We embrace diversity and inclusion. Our team is proudly made up of people from across the globe and we see this as one of our greatest strengths.
- With international offices and a global client portfolio Q Communications continues to grow and you can be part of the journey.
Create Impact:
- We deliver campaigns for our clients that impact their business and your friends will be talking about at the water cooler.
- We care about the community we live in and are passionate about giving back. Through our Q Cares program we show our support for causes that we’re passionate about.
We live and breathe our values:
TRANSPARENCY | CREATIVITY | RESPECT | COMMUNICATION |PASSION
About the role
As a PR Account Director, you will report into the Head of PR, and be responsible for overseeing the media strategies for all our clients. You will be working closely with and leading a team of brilliant PR strategists and creatives to achieve departmental objectives, deliver exceptional media campaigns and insights and inspire the next generation. You will also work along side the senior leadership team on internal and external company initiatives including new business development. The role would involve creative freedom and exploration to pitch new campaigns and projects, corporate and reactive media strategies, whilst also giving you to opportunity to develop and progress your leadership skills by mentoring and developing your own team.
Key Responsibilities
A more generalised view of your responsibilities include:
• Oversee and direct a range of creative, innovative, on-point PR projects from creative brief to implementation and delivery.
- Provide leadership and management to PR team including inducting new starters, managing probation, overseeing learning & development, providing performance feedback, rewarding/recognizing team members and general guidance and mentoring.
- Sets the overall direction for the department goals, and promotes a results-based management culture that focuses on the achievement of project results in an effective and efficient manner.
- Co-lead on internship program by identifying feeder universities and suitable hires, interviewing and recommending right fit.
- Provides support on new business; creation of proposals and pitching new business leads.
- Oversee a range of accounts under the day-to-day management of Account Managers, ensuring services are delivered according to contract terms, timelines and standards.
- Provide strategic advice and guidance to senior clients, including crisis management and counsel where required.
- Oversee and attend various activities (e.g. press launches, campaign launches, events) and provide direction to ensure smooth execution of events.
- Maintain relationships with senior press contacts, influencers, key commentators and industry spokespeople.
- Oversee reporting of key metrics for accounts and evaluate campaign results for clients. Monitor progress and recommended campaign modifications where appropriate.
- Manage project budgets.
- Provide support for company growth and development of new business pipeline through a combination of developing current client accounts and securing new clients. This includes actively networking, producing proposals, delivering pitches and negotiating contracts.
- Play a role in the business’ leadership team, contributing to company strategy, setting priorities and contributing to the general running of the business.
- Report to leadership team on team and portfolio performance.
- Champion the company values and brand, role modelling these to team members, co-lead on Q company initiatives for Qcares and Qtreats.
- Foster and lead a culture of client service excellence and collaboration amongst team members, to ensure smooth project delivery across teams.
- Engage in learning & development opportunities to enhance individual as well as team’ skills
- Along with the Sr. Leadership team, participate and lead Qcademy learn and share sessions by promoting best practice and sharing experiences
- Co-presenting, along with Company Director and People and Culture Manager team updates, best practice etc.
- Stay across market trends and developments to help Q and our clients stay at the forefront of our industry in the region.
- Equal Opportunities Statement: We are an equal opportunities employer and value diversity. All hiring decisions are based on the cumulative sum of an individual's experience, qualifications, merit and as well business requirements.
What you should have
- At least 5-7 years within a similar agency
- Strong people leadership and management skills.
- Extensive knowledge and experience in the local media landscape including social media.
- Excellent project management skills with a consistent record of delivering projects to meet timeframes, budgets and targets.
- Outstanding written/verbal communication, negotiation and presentation skills.
- Ability to build strong, lasting relationships, trust and credibility with an extensive network of stakeholders and use these in support of clients and the business.
- A good balance of creative flair and strong business acumen.
- A good track record in business development.
- Excellent client service skills, with ability to lead project teams to deliver client service excellence.
- High levels of resilience and an ability to role model this to junior team members.
- Demonstrated professionalism including being punctual, well presented, responsive and reliable.
- A strong desire to learn and develop professionally and to help junior team members to grow in their careers.
- A commitment to stay across industry development/trends and share industry knowledge with colleagues through mentoring, peer learning etc.