AliExpress Russia is looking for skilful Project Manager for the Customer Service department in order to improve seller support satisfaction and experience, as well as to optimize tools and resources utilisation.
What you will do:
- Analyse sellers pains from different sources and angles. Plan and develop project idea
- Develop & lead projects roadmap to fight sellers pains
- Solve issues arise
- Close communicate, coordinate tasks with cross-functional teams
- Ensure stakeholder satisfaction and & project performance
- Control milestones & deadlines
What the company is looking for:
- Project management experience 2+ years. Success story is advantage
- Experienced in PMI, Agile methodologies. Supporting certificates is advantage
- Understanding of ITIL processes
- English C level
What the company offers:
- Work for one of world's biggest IT companies in Russia
- Comfortable office in Moscow City with limitless fruits and coffee
- Competitive salary and performance-based bonuses
- Mac or Windows laptop of your choice
- Corporate medical insurance