На платформу для общения компаний со своими клиентами ManyChat открыта вакансия Product Manager (Armenia).
About the role:
As a Product Manager of the Instagram Core domain at ManyChat, you will be responsible for driving the power of our platform for building Instagram DM Automations. This includes identifying customers' needs and use cases, working with Facebook's technical and product teams, creating short and long-term roadmaps and consistently assessing business impact. You will provide thoughts leadership that drives towards our company goals and strategy and does so in collaboration with Product team, Analytics, Marketing and Customer support.
Responsibilities:
- Use qualitative and customer research and data analysis to find insights and prepare PRD for Product Team;
- Work collaboratively with UX and Engineers on a day to day approach, prepare PRDs, share product expertise;
- Measure the impact of delivered product improvements;
- Work together with Product Marketing, Product Analytics, and Customer Support to achieve goals that have a major impact on OKRs;
- Contribute to the overall product strategy according to the long term vision of ManyChat.
Requirements:
- 3+ years experience in hands-on product discovery;
- Work experience in Scrum/Agile environment;
- Strong knowledge of digital product funnels, user segmentation, SaaS metrics;
- Perfect product sense and understanding of customer needs;
- Customer empathy;
- Experience in user interviews and ability to make product decisions based on insights
- Proven track record of working closely with UX designers and a keen curiosity about user experience;
- Advanced English skills (written and verbal).
Offer:
About your growth
- Professional development. We pay for relevant conference tickets, training programs, courses and any necessary literature.
- Free English lessons. We pay for your access to online classes.
About your comfort
- Relocation support. We cover your expenses for you and your family to move to Yerevan, Armenia. This includes airplane tickets and hotel reservations for up to three weeks. In addition, you’ll receive a relocation bonus.
- Necessary equipment. We provide you with a MacBook, a monitor and any other tools you need.
- Hybrid work. Most of the time you can work remotely. 2 or 3 times a quarter you will get together with your team offline.
About your well-being
- Health Insurance. Our plan includes dentistry and сheckups, and covers your prescription medication expenses.
- Flexible benefits plan. You can choose the perks that fit your needs. We reimburse the cost of sports activities and equipment, personal development opportunities, health insurance for relatives, taxi, home office setup, or mental and physical health services.
What to expect
- Introduction.
- Technical interview.
- Manager Interview.
- Final interview.