Один из старейших в мире аукционных домов Sotheby’s приглашает на работу Pre-Sale Administrator (Russian Speaking).
Overview
To own the administration of sales in accordance with company policies and best practice while delivering high-quality client service and work with Senior Administrator to ensure that sales are administered in accordance with company policy, reinforcing the need to provide exemplary client service.
Responsibilities
• Facilitate compliant inbound shipments to meet catalogue deadlines.
• Manage consignments.
• Liaise between clients and support departments on complex consignments.
• Manage contracts and terms of sale.
• Work with legal, compliance, tax, experts and BDs on pre-sale issues(including changes to Sale Agreement, client complaints, IC, TA, VAT).
• Manage the co-ordination of travelling exhibitions in partnership with the Pre-Sale Shipping team and Business Manager / Business Director.
• Conduct own pre-sale review and escalate concerns as appropriate.
• Ensure financial transactions comply with corporate governance.
• Work with Experts, Compliance and Shipping to ensure each lot is compliant; track all outstanding compliance issues and ensure they are resolved according to catalogue and sale deadlines.
• Ensure catalogue data is accurate and recorded in a timely way.
• Work with other business areas to respond to client enquiries, resolve client issues and execute client transactions to ensure the highest level of client satisfaction.
• Co-ordinate extended payment terms being offered in conjunction with Post Sale Manager and Business Manager / Business Director.
• Co-ordinate post auction transactions including post auction sales, account adjustments and cancelled sales.
• Obtain and action recommendations for unsold property and facilitate handover for shipment and/or collection clearly to the Post Sale Manager. Co-ordinate movement of property via London for other sale locations (export for sale and return shipments).
Third Party Services and Procurement
• Co-ordinate the movement of property internally and externally for third party services.
• Complete Purchase Order forms and obtain authorisation prior to ordering goods.
• Ensure rebillables are charged correctly and respond to Finance queries regarding department parked aged documents.
• Arrange buyer external services, in conjunction with Post Sale Services.
Manage Departmental Inventory
• Process non-saleable property in a timely way.
• Co-ordinate bi-annual reviews of department aged inventory and obtain and action recommendations.
• Complete inventory reconciliations following bi-annual stock checks to ensure accurate inventory records.
• Monitor and process House Property and Temporary Admission (TA) property on a quarterly basis.
General
• Respond to general client enquiries e.g. correspondence, phone enquiries etc.
• Maintain department filing.
• Participate in project work as requested.
Qualifications
• Fluency in written/spoken Russian and English desirable.
• Good communication and client service skills.
• Excellent organisational skills including ability to multi-task and prioritise.
• High level of attention to detail. Ability to work independently and as part of a team.
• Good working knowledge of Microsoft Office particularly Word, Excel, Outlook.
• Previous administrative or relevant experience at Sotheby’s is desirable.
Дедлайн - 10 октября.
