The purpose of this role is to develop best in class strategies and management across the Performance disciplines on assigned clients, to manage and develop the team and serve as a point of escalation as needed.
Key Responsibilities
Job Description:
- Works closely with Head of Performance, develops and evangelises overall strategy and approach
- Typically works on multiple, large or complex clients and develops overall strategy and goals for the team
- Manages team and leads recruiting efforts for assigned roles. Owns the team development process to train and develop team abilities
- Proactively looks for ways to improve current processes or introduce new approaches that will contribute to the clients’ success
- Manages and maintains client relationships and is the main point of escalation for client issues