В Авито требуется Операционный директор вертикали Недвижимость.
Who is Avito Real Estate?
- Avito Real Estate is a business within Avito, the №1 classified platform in the world in terms of № of users. Some facts about Avito Real Estate:
- Company collects Russia’s biggest real estate audience. Every day people advertise over 800.000 flats on platforms making company the №1 RE classified in Russia. Every second flat in Russia sold is found on Avito. Company is the top destination for short and long-term rentals and commercial real estate deals
- Although many might not realize (especially if you’re living in Moscow) - this makes company an unquestionable market leader: real estate audience 2,5х time bigger than closest competitor in Real estate (Cian.ru)
- And company is not only big for Russia but on a global scale - results make Avito the №1 classified in the world in terms of № of users
What is expected of a person stepping into the leading role of transactional services:
- Being responsible for building the operational support functions of the buyers, sellers, agents and developers going through the transactional experience. From the point of when there is a match between property and buyer until registration of the transaction
- Build an “ops factory” - a center of digital and physical assistance during the transactional process
- Build a roadmap of what products need to be built inhouse and what needs to be covered through partnerships / outsourcing and cooperate with the product and tech department to build out all those digital services
- Collect a team which could execute strategy
- Build necessary partnership necessary to provide the best in class transactional customer service
- Work with the leaders of the new development and secondary sales and mortgage TRX business units to develop the best e2e experience
- Be responsible for the P&L of the transactional services, deliver on approved operational and financial metrics
The resources company will be providing for you:
- Approved for a vast growth of dedicated resources over the next 2 years (est. 900+ FTE, unlocked with milestone delivery)
- You will be trusted with building up the business unit and team. You will be supported by resources from HR, finance, product, sales, marketing, etc.
Who would the candidate report to?
You would be reporting directly to the GM of Real Estate (CEO-2 role). Given the importance of the task at hand.
An ideal candidate for this role would:
- Have experience in building multi-product, multi-customer segment ops services. Support / sales / telemarketing
- Have leadership experience in transactional real estate or similar services: in transactional marketplaces, mortgage banking or tech-enabled brokerages
- Have a strong network in the banking, finance, insurance environment, real estate
- Think and act like a customer: if we want to simplify the real estate market we need to understand it first. Which is why understanding the dynamics and challenges of the Russian real estate market or experience in working on it will be a big plus
- Think big bold and act on it - a track record of initiated and executed projects with big impact, especially with focus on digital transformation
- Have experience in hiring and empowering the best - experience in hiring and building teams
- Be able to act as an owner and include others: experience in operating in complex organizations, receiving stakeholder buy ins. Board-level exposure
- P&L ownership experience: have the ability to drive results documented by past responsibility for P&Ls of businesses
- Have understanding technology and the process of product management: experience of working in a tech company. Experience in building tech platforms
- Have flexibility and strong leadership qualities and organizational skills as well as the ability to adapt quickly to changing priorities, assignments, and roles, methodologies, and best practices
Why should you consider?
- Great career growth opportunity with direct line to management board level: the task described is one of the top strategic transformations Avito is driving. Hence - the leader of this business unit would become a natural candidate for Deputy GM of Real estate and a potential successor and board member of one of the top tech companies in Russia
- Ability to make a big change: using the customer access of one of the biggest tech companies to transform the biggest market (real estate)? How often do you get that chance in life?
- Joining at the right moment: The understanding of the need for transformation is there. Management is on board. Shareholders are onboard. The vision is there, resources are being allocated. All you need to do is… execute
- Big personal impact and responsibility: Direct report to GM, Management board visibility. Massive dedicated resources. Clear success path. Set vision and make it happen. No paper-pushing and bull-shit talkings. We need things done and we need them NOW
- Great culture and opportunity for development: You’d be joining a rapidly growing group of inspired professionals not only from Russia but all around the world. Avito is 6000 people strong and growing rapidly united around one vision: of constantly improving the way things are being sold. You will be able to learn from the best people in their respective fields