Вакансия на удаленке.
В бизнес-юнит Яндекса по быстрой доставке продуктов - Yango Deli требуется Operations Manager.
Yango B2B team is looking for hands-on ops managers to adapt operations of clients to tech stack needs, implement on-site processes, provide training to warehouse staff/couriers/ops managers and office ops teams. The role includes business trips to client sites around the world.
Main responsibilities:
- Improve client processes
- Analyse existing ops processes of a client (warehouse, couriers, headquarters)
- Transform operational processes so they meet requirements, developing exact transformation plan for a client to execute with advice
- Analyse current incentive system of ops functions and improve it (key metrics, target values, levers to achieve)
- Quickly analyze legal requirement to ops in a given country
- Set up pilot stores
- Track daily metrics of a pilot store and assess baseline/target values for key metrics
- Understand partners pain points and decide on solutions
- Create store layout and add to all the IT systems with help of product team
- Help to run first acceptances, deliveries
- Educate warehouse team, couriers
- Build partner deployment team so the client can independently roll-out tech stack for new stores
- Educate and assess partner deployment team
- Create roll out plan according to partner needs
- Interact with Yandex Product team for any Product related issues
- Manage project budget
- Run large scale ops transformations if a separate project is agreed with a client (scope is determined case by case)
- Help client managers to run demo sessions about Yango Tech Stack for potential clients
- Construction: help clients to choose location for stores, create store layout and transfer expertise to client, explain what equipment is needed, explain which construction works needed as per best-practices of our company (learn experience, help clients to replicate experience)
- Exemplify full end-to-end ownership for tasks either internal (communication with developers, explain what is needed and control deadlines of delivery) or external (make sure partners delivers task within set deadline)
Requirements:
- Fluent English
- Hands-on staff management
- Good communication skills with relevant headquarters stakeholders
- Decision making skills and great problem solving under strict deadlines
- Love to travel/fully flexible - ready for long business trips
- Presentational skills
- Good IT skills (Excel, spreadsheet is a must)
- Ability to quickly learn new tools
Внимание! Для отклика на вакансию нужен VPN.