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Google is seeking a New Business Account Manager (Global Customer Solutions).
Minimum qualifications:
Bachelor’s degree or equivalent practical experience.
Work experience, or internship experience, in a customer-facing role working with digital advertising products (e.g., Google Ads, Google Shopping, Analytics, etc.).
Ability to speak and write in English and Russian fluently.
Preferred qualifications:
Demonstrated record of managing and customizing experience for a customer base.
Demonstrated creative thinking and problem solving skills.
Proactive and independent with the demonstrated capacity to lead, motivate, and work well with others.
Effective written and verbal communication skills.
Ability to proactively reach out to customers, and assist them in adding value to their business.
Ability to multi-task and to manage multiple projects at a time while paying strict attention to detail.
Responsibilities:
Deliver against assigned customer goals, while prioritizing and delivering an outstanding onboarding experience to Google’s advertisers.
Work closely with colleagues in New Business Sales and Google Customer Solutions Sales to deliver seamless customer handovers and to ensure an excellent customer experience.
Implement creative ways to improve our customer relationships. Tailor and share performance-enhancing suggestions and promote other Google products.
Communicate with customers proactively, via phone and email.
Provide strategic advice and help our advertisers get the best return on their advertising investment by working closely with them in a consultative role.
