Netflix is searching for Legal Operations Coordinator (Law Enforcement Response).
About the Opportunity:
Netflix is looking for a highly-organized candidate with strong judgment and stellar communication skills to join Law Enforcement Response Team. The Law Enforcement Response Team sits within the Litigation & Regulatory organization and is responsible for law enforcement compliance. As a legal operations coordinator, you will investigate legal requests, and align with different teams to locate information, draft responses and ensure we comply with relevant laws. This is an exciting opportunity to work on sensitive and interesting projects, including handling U.S. and international data disclosure requests. The position is based in Los Gatos and will work in collaboration with the Customer Service Corporate Escalations Teams and other cross-functional teams in carrying out their responsibilities.
Requirements:
Prior experience responding to legal requests from law enforcement authorities and consumers
Strong analytical skills, with the ability to review data and identify trends
Ability to maintain a positive, constructive attitude in ambiguous situations and to manage complexity and high pressure in a productive manner
Superior organizational skills, extraordinary attention to detail, and a mindset that processes can always be improved
Great interpersonal skills and ability to clearly communicate and represent Netflix with law enforcement authorities
Solution-driven mindset and the ability to think strategically but also to use good judgment to escalate issues when needed
Project management and other technical skills are strongly preferred
Excellent written and verbal communication skills in English and at least one of the following languages: French, Turkish, German, or Russian
Responsibilities:
Analyze and accurately respond to a variety of time-sensitive requests from law enforcement authorities in accordance with applicable laws and our terms of service, while upholding Netflix’s strong commitment to member privacy
Communicate both verbally and in writing to law enforcement authorities, outside counsel, consumers, and other Netflix teams
Work closely with Engineering teams across the company to help test relevant tools
Organize, log, and maintain accurate internal documentation and metrics
Perform various administrative tasks and backup support for general litigation, regulatory, privacy teams as needed