Yalla!Market.ae (https://yallamarket.ae/) is a fast growing fast food delivery startup in the UAE. Our main goal is to deliver quality products to your door in 15 minutes. Strong top management team, overseas market and unlimited growth opportunities.
YallaHub (https://yallahub.ae/) is a b2b service that helps brands and companies enter the UAE market and build their business from the ground up.
They are looking for a Key Account Manager to join the YallaHub team to provide our clients with the best turnkey go-to-market service in the UAE.
Responsibilities:
- Interact with current company clients;
- Manage and oversee the implementation of purchased products, bring them to completion;
- Supervise timelines and task completion by implementation engineers and/or other departments;
- Work with customer product matrix, collect artifacts/documents for implementation and monitor correctness of their content;
- update information in client cards in the CRM system on a daily basis;
- provide reporting on the status of work to the client and supervisor;
- collect and provide reports on sales, balances and replacements to the client with individual frequency;
- record client needs and assist them in all phases of implementation;
- organize and conduct meetings with clients, compose meeting agendas, record requests;
- monitor client status after product implementation, collect feedback on what can be improved in processes;
- Participate in team activities to synchronize on client implementation process.
Requirements:
- Higher education;
- Analytical skills, ability to work with numbers in Google sheets and similar tools;
- Proactive approach to problems and tasks, organizational skills, diligence;
- Willingness to do some of the work "hands on" in situations with a "grey" area of responsibility;
- Experience as an account manager or project-manager of about one year;
- Ability to make decisions and take responsibility for their results;
- Communicative and negotiation skills, even in the most difficult situations;
- Initiative and responsibility, work in a mode of clear deadlines;
Will be a plus:
- Experience working with e-commerce products, startups and/or foreign markets;
- Experience in ODOO, Notion, Miro.
Conditions:
- Remote work by time zone Dubai, UAE; (negotiable)
- Work schedule: 5/2.