Philip Morris International is seeking an IT Project Leader.
Philip Morris International Inc. is a Swiss-American multinational cigarette and tobacco manufacturing company.
Tasks
• Responsible for IT stream related to Customer care processes and mechanics in post sales processes.
• Participate in various cross-functional initiatives to ensure omni-channel approach for new consumers in category.
• Collect, prioritize and transform business requirements and needs into product requirements with simplification and efficiency in mind.
• Ensure alignment on cross-functional design team, review impact of process changes on other products.
• Manage product development roadmap, considering business goals, market trends and new technologies.
• Prioritization and planning of releases and changes/bug fixes, align IT releases with business activities roll outs. Manage 3rd parties for solutions development/deployment (consultants, analysts, developers, testers).
• Provide overall project initiatives leadership – prepare project timeline, key milestones and dependencies, risks and issues escalation, 3rd party development vendors resources assessment, coordinate 3rd party development vendors in delivery.
• Ensure high level of post implementation support of covered products by respective service management teams.
• Security & compliance – comply with internal policies and practices, info security guidelines and best practices.
Requirements
• Higher education.
• Intermediate/Upper intermediate English.
• Experience in IT product/project management 2+ year (Waterfall and/or Agile).
• Previous SalesForce (SalesCloud, ServiceCloud) or another CRM experience.
• Experience with Atlassian stack (Jira, Bamboo, Confluence).
• Strong experience with managing business stakeholders and expectations.
• Excellent communication skills.
• Drive for change.
Nice to have
• Knowledge & experience in Sales, Trade Marketing, After sales business areas. Field force automation / Sales systems implementation experience.
• Experience in external developers management is a plus.
• Good technical background.
• 1C, Bitrix and integration service buses (Dell Boomi, Mulsoft, Kafka) experience as a plus.
• CI/CD and system integration principles understanding.