В международную IT-компанию Netcracker Technology требуется Internal professional Communities manager
Netcracker — международная компания-разработчик программного обеспечения для провайдеров услуг связи по всему миру. Компания создаёт десятки инновационных продуктов и является мировым лидером в области решений BSS/OSS, готовых к использованию в облачной среде.
Ищут активного, творческого, инициативного и коммуникабельного сотрудника в команду международной ит компании. Требуется продолжить и усилить работу по развитию внутренних профессиональных комьюнити с целью улучшения обмена опытом и знаниями между командами разных стран и проектов.
Responsibilities:
- Identify the existing communities and centers of excellences and just strong and enthusiastic teams via the communication with heads of business practices, heads of departments and key experts there
- Promote new & existing communities among the target audience (Netcracker employees only)
- Manage the integrated landing page, the events schedule for all the communities
- Manage the landing pages and framework for each existing and starting communities: the meetup schedule, the expectations & proposal for future meetups and brainstorms, the passed meetup materials, chats for quick communication and expert assistance, training and informational
- Identify not answered questions in chats and discover the experts who may help
- Monitor the communities activity, stimulate it when required (quizzes, announcements, hackatons, awarding, schedule the series of meetups etc)
- Coordinate the webinars, meetups including invitations, dry runs, the speakers preparation and even training, the event moderating and post event processing (feedback collection, video processing & publishing)
- Manage the coverage of the “skills points” within the active communities, discover the potential core teams for the required skills points (topics)
- Assure transparency of the communities efficiency for the top management team
- Coordinate the centralized hall of fame for knowledge sharing activities (communities core team, the events speakers and active contributors, authors of popular video, onboarding & reskilling mentors), work with local authorities (HR, Regional Director) to assure local awarding and reuse it as a promo-input for global needs
- Identify the external training events & materials useful for the community, assure the purchase including all required approvals
Requirements:
- Higher Education (Technical as a plus)
- Experience in corporate knowledge management organization, coordination of professional communities, summits delivery
- Excellent communication and coordination skills and fluency in English are an absolute must.
- Experience in work in distributed, multinational teams
- Telecom domain basics, IT/SE skills outlook as a plus
- Quick leaner, stress tolerance, multitasking, self-sufficiency, proactivity