SAP is currently looking for a HR Service Senior Consultant.
Key Responsibilities:
Coordinates day2day operations for Local HR Services Russia
2nd level support for all kind of HR inquiries from employees and managers in accordance with Service Level Agreements
Managing HR outsourcing providers including payroll and vendor relationships
HR Portal page maintenance and input for HRdirect knowledgebase
On-boarding of new hires and related administration
Administration of contractual changes, Provision of HR statements, verification and employment letters
Standard reporting
Has E2E process knowledge, identifies standardization and improvement opportunities, supports process alignment and HR shared service migration activities
Loops back to manager risks, issues and decision needs
Involvement in exit procedures
Benefits administration
Administration during restructurings and M&As (mergers and acquisitions)
Seeks feedback from customers to identify opportunities for improvement
Building relationships with other HR Global Service Delivery teams, CoEs, HRBPs, and other departments to facilitate the support for processes that the team supports. Becoming a «partner» and displaying the benefit of a combined working relationship
Involved in local, regional and global project management responsibilities to support the standardization and improvement of processes, systems or tools
Education and qualifications / Skills and competencies:
Related Degree / Diploma or comparable HR work experience
Knowledge of Russian (CIS) employment law / legislation- preferred
Professional communication skills; both written and verbal
Highly customer oriented
Quality driven, analytical and problem-solving skills, ability to plan and organize work well
Work well on own initiative and independently without supervision, must be self-driven and highly motivated
Ability to work in international teams where team members are in different locations and belong to different cultures
Ability to work with confidential information
Good knowledge of HR processes
Excellent MS Office skills (Excel, Word, Outlook, PowerPoint)
Russian & English language skills written and spoken fluently is essential
Work experience:
3 years plus working experience in similar role in HR
Local Labor Law application experience
Managing vendor relationship (team of approximately 3)
Customer service experience
Work experience in HR Shared Services environment- preferred
Experience working in multinational company
Project Management Experience Desirable
SAP HR system knowledge
Experience in working in a virtual team
Customer Relationship Management (CRM) system usage desirable
Contract information:
Full-time (100%) employment
Unlimited.
