Kia Russia & CIS is looking for a Head of Training Center.
Main responsibilities:
- Development of new training facility
- Strategic planning and organization of trainings for dealers’ staff
- Development of training approach following company strategy for customer journey managing
- Managing the training department
- Development/update of regulations and job descriptions for training staff
- Drawing up and approval of curricula and programs in accordance educational plans and target certification rate
- Development of training projects aimed on staff professional level increase of staff motivation
- Development of the necessary training materials/ electronic courses
- Monitoring the quality of trainings and methodological materials
- Development and control of certification activities
- Preparation of reporting and statistics
- Development and conducting events for new product launch and comparison with competitors
Requirements (skills, knowledge and experience):
- Higher education
- Experience in training area not less than 8 years
- Experience as a head / deputy head of training center
- It is desirable to have teaching experience
- Experience in automotive sphere is a great advantage
- English - upper-intermediate level