Key accountabilities
Technical Centre
Establish and manage a strong and cohesive technical infrastructure with superior level of technical expertise/ support in the areas of product development/modification, customer service and quality management
Transfer Know how (new raw materials, formulation changes, test results, test methods, new application techniques,…) within the responsible region, but also to other Technical Centers in ORA
Develop and maintain a network of information sources including an effective storage and retrieval system
Staff developmen
Quality Assurance/Quality Control/Production process
Ensure functions of Quality Assurance and Quality Control are operated according to Company policy and procedures and appropriate national standards so as to ensure only quality product is released for sale.
Ensure QC, local development and Technical Services comply with any relevant local standards (GOST) to gain or maintain accreditation.
Implement new test methods if necessary and ensure the test equipment is maintained and calibrated frequently
Ensure that TDS, MSDS and Method statements (if required) are prepared for all new products to enable sales in the local market.
Ensure that product test certificates are developed/created and maintained to provide verification of material properties claimed on Technical Data Sheets.
Lead and support new production process requirements for possible alternative RM`s (alternative RM sources, change of delivery (packaging) operations etc).
Product Development/Maintenance
Initial assessment of viability of development projects proposed by Sales and Marketing.
Coordinate submission of authorized development projects to the Head of Development ORA if not agreed otherwise.
Report regularly the status of development projects to Market management and prioritize work load for the technical Centre (in conjunction with e.g. Market management)
Supervise and coordinate all technical laboratory work, field evaluations and production trials associated with such approved development projects and new products (Admixture, UGC as well as Construction Systems)
Supervise the setting of specifications for new products, including sources and data for raw materials, manufacturing procedures and finished product testing (standard and performance testing), packaging requirements and Safety & Environment.
Liaise with statutory bodies and implement local standards. Give input where appropriate in amending or setting national standards to improve the level of product quality
Assist in sourcing of new or alternative raw materials or alternative suppliers for existing raw materials. Liaise with Purchasing officer in the negotiation of purchase contracts with critical raw material suppliers.
Ensure that Raw Material Specifications (RMS) are prepared for any new raw material, RMS are updated for any approved new source of an existing raw material and that all specifications (data) are current and any changes or additions are distributed to all concerned parties.
Ensure that Bills of Material (BOM) are updated for any change to raw materials or formulations relating to manufactured products.
Liaise with Technical Services for field tests and application topics
Qualifications / Experience / Know How
Degree in Chemistry/Materials Science/Engineering
Knowledge of construction chemicals/materials testing, product development and construction and building practices
15+ years in product development, technical product service and engineering environment of which 10+ years of experience in a management role.
Technical facilities management and general management
Ability to research and keep up to date with latest computerized communication techniques
People management
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