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В международную EdTech-компанию Refocus требуется Head of Quality Control.
Refocus is a global EdTech company. Company has already changed the lives of more than 5 000 students in 7 countries. Goal is to launch 20 products in Indonesia, the Philippines, and all the countries across the Asia region. The №1 goal is to equip students with skills that will be in demand in the Asian market for at least 30 years.
Company is looking for an experienced and results-driven Head of Quality Control (Sales) to build an effective quality assurance system.
What are you going to do:
- Build an effective quality control department, test hypotheses
- Fully responsible for hiring and managing a team of 10-15 quality control specialists (all planning meetings, 1-on-1 etc.)
- Monitor the implementation of your team's plan (assessment of approx. 500-1000 calls a month)
- Develop a new effective system of call quality assessment
Required skills:
- English C1 and above
- Experience in English-language sales
- AmoCRM knowledge as a plus
- Experience in QC (Sales) at least 3 years
- Google Docs
- Experience in managing a QC team
What company offers:
- 100% remote job
- A completely clear and legal international company
- Schedule Mon-Fri 7:00 - 16:00 Moscow time
- Career growth
- Competitive and negotiable salary range
- Chance to relocate to Serbia
- Free access to digital courses
- Eco-friendly environment: company is for open communication, dialogue and constructive feedback
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