В многопрофильную международную инвестиционную группу Finstar Financial Group требуется Head of Product (Saudi Arabia).
Responsibilities:
- Develops product proposition for Customers Segment in field of Retail Lending (including BNPL, POS loans and personal finance)
- Analyzes market environment and competitors offers in target customers segments
- Takes responsibility for product P&L and initiating appropriate product / business processes changes to reach target KPIs
- Manages customers lifecycle processes on all stages: onboarding, first and further usage and retention stage
- Owning customers and product metrics like time2yes, time2cash, average ticket, profitability, NPS, attrition rate etc.
- Ensures that new product propositions meet all cost, quality and performance objectives outlined in the products conceptual phase
- Develop success matrix to set clear expectation for results to be achieved by the introduction of new products and initiatives
- Create and manage the overall Product Management proces
- Gather and analyze feedback from sales, marketing, development, and the market
- Analyze an action plan (development and fulfillment) of each product’s UE increase, customer segments’ LTV and an efficiency of each product.
- Cooperate with marketing, risks, IT, finance and legal departments both in HQ and countries.
- Manages customers product usage experience through continuous product and processes development.
Requirements:
- Solid experience in credit product management (BNPL, POS loans and/or personal finance) in banking or Fintech is a must
- Experience of ancillary products management
- High level understanding of the other functions such as risks, marketing, IT
- Fluent level of English (oral and written)
- Good analytical skills, thinking out of the box, flexibility
- Capability to track and solve several tasks meantime
- Eager to learn new, open-minded, advanced communication skills with very good soft skills