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Pinterest is looking for a Head of Product Operations.
Community Operations is looking for an experienced and innovative manager to lead Product Operations team. Product Operations helps connect Product to users and the operations teams that support them by analyzing user trends and behavior patterns, compiling and surfacing actionable insights, and ultimately influencing Product’s vision and strategy throughout the product development process. Additionally, the team is in charge of creating clear go to market plans to ensure smooth product launches, and working to keep Community Operations connected to the direction of growing product. The right candidate will be an experienced people manager who loves to coach and develop individuals as well as a thoughtful strategist who can communicate a clear vision for the team and help build team structure to scale with growing business.
What you’ll do:
- Lead and develop the Product Operations team. Coach the team to success, remove roadblocks, and support career development
- Work with Product and Community Operations leadership to develop and execute on a long term strategy for Product Operations
- Become a trusted partner for Product and Engineering teams understanding how your team can help contribute to driving overall company mission
- Take a data-driven approach and create a set of useful metrics for the team to track, understand and influence the user experience, and to help empower your team to put users first
- Manage and communicate processes to support Community Operations and to make sure operational teams are prepared for new launches, up to date on experiments, and have a seat at the table to provide feedback and insights on the user experience
What company is looking for:
- Expertise in operations, analytics, or product strategy for organizations
- A proven leader who has experience managing and developing a team, building out strategy and structure, and communicating team vision across a broader organization
- Experience working with operational teams, understanding their needs and advocating for them
- Experience working directly with Product teams, driving cross functional projects that improve a user experience, and driving results amongst competing priorities and metrics
- Strong communication and relationship building skills. Someone who can move seamlessly between conversing with engineers, operations teams, and senior executives
- A passion for Pinterest and mission to bring everyone the inspiration to create a life they love