Сеть отелей Radisson ведет поиск Head of M&E department.
Key Responsibilities:
- Ensure the smooth running of the meeting & events department, where all aspects of the client and guest experience are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
- Working proactively to maximize client and guest satisfaction, delivering a positive and responsive approach to inquiries and problem resolution.
- Develops and implements strategies where the meeting & events department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
- Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
- Prepares and is responsible for the departmental budget, ensuring that sales targets are realized, that costs and departmental inventory is controlled, that target productivity and performance levels are attained.
- Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
- Establish and deliver effective programmes that advance sales and profitability, which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.
- Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Requirements:
- Proven experience in a meeting & events
- Strong problem-solving capabilities with the ability to adapt to changing environments
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Ability to find creative solutions, offering advice and recommendations
- Personal integrity, with the ability to work in an environment that demands excellence, time and energy
- Strong communication and listening skills, excellent speaking, reading and writing skills
- Outstanding analytical and strategic skills improving the business from a financial perspective
- Excellent ability to work collaboratively across functions and cultures in a global environment
- Skilled with Microsoft Office software
- An open, positive and communicative personality
- Ability to handle multiple challenging priorities and assignments
Terms and Conditions:
- Hiring as per Russian Legislation
- Competitive salary
- Medical Insurance
- Employee Meals
- Corporate RHG benefits.
