Otto Group Russia, a world famous leader in the sphere of e-commerce, is looking for Head of IT Infrastructure department.
Responsibilities:
Team management/ distributed team management (approximately 25 people).
Strategic planning and optimization of IT infrastructure landscape.
Financial planning for IT infrastructure department.
Set up targets/ KPI’s management and control target/ KPI realization.
Manage and control operational tasks distribution and realization.
Take over responsibility and drive realization.
Drive Change management.
Risk and opportunity management.
Understanding of interdependencies between different elements of infrastructure.
Supplier/ contract management.
Regular communiction with key business stakeholders and supporting business growth with relevant solutions.
Implementation of ITSM processes, SLA and driving continious improvement.
Ensure robust DRP, BCP.
Technical support/ help desk/ service desk organization, Inventory management/ CMDB.
Strong Information security (data protection, personal data, cryptography).
Requirements:
Higher education.
People management, KPI setup and management skills
Expereince in Multinational company.
Strong ITSM (ITIL) knowledge and experience, SLA management.
Financial planning and control experience.
Vendor managment experience.
Experince with process definition, procedures documentation.
Understanding of interdependencies between different elements of infrastructure and ability to architect solutions.
Experience of DRP, BCP creation.
Experince of organization of technical support/ help desk/ service desk, Inventory management/ CMDB.
Excellent communication skills and understanding of business processes.
Information security (data protection, personal data, cryptography).
Readiness for regular buisness trips (to Tver).
Good knowledge of standard IT software applications (Microsoft Office).
Fluent level of English.
Conditions:
Office location: m. Savelovskaya.
Level of salary will be discussed at the meeting.
Social package.
Health and Life insurance.
Non-financial advantages: to join a team with a good atmosphere, to have opportunities to shape solutions by yourself, to communicate and build up relations with many different colleagues in Russia and abroad.
