В онлайн-платформу для бронирования отелей Agoda требуется Head of Global Communications.
Agoda is an online travel booking platform for accommodations, flights, and more. Builds and deployes cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. Company`s Purpose – Bridging the World Through Travel.
Job profile:
Company is looking for an experienced Communications Director to lead a team of media relations, internal communications and employer branding professionals based in Bangkok, Thailand. You’ll have a solid track record of leading strategically creative communications campaigns across multi markets in both an agency and in-house setting. You will also be comfortable working in a fast paced, data centric, matrix environment which has a real emphasis on ownership and problem solving. You should be someone who can confidently set the tone and direction for messaging that reflects Agoda’s brand values; building and protecting reputation to key external and internal audiences globally. This is a leadership role, so you will also most importantly be ready to take on the challenge of bringing Agoda’s Communications team to the next level.
Primary Responsibilities:
- Developing, driving and improving a unified communications strategy across PR, Internal Communications and Employer Branding that helps build and protect the reputation of Agoda
- Overseeing the preparation, management and quality control of all media, internal communications and employer branding campaigns and materials for core multi managed market activity
- Working with the global Executive leadership team to implement strategic, proactive media relations plans to drive measurable results for the business
- Planning and managing strategic communications to employees worldwide
- Preparing for and responding to crisis/issues: providing counsel to global and regional Executives while making strategic decisions around all communications channels’ output (consumer, partner, internal, media)
- Leading, managing, nurturing and motivating both local-based and remote-working Communications professionals
- Developing and maintaining beneficial relationships with key internal stakeholders, plus external stakeholders including media, vendor and partners
- Tracking and measuring the outcomes across the various channels within budget
Qualifications & Experience:
- 18+ years hands-on experience in communications across PR, Internal Communications and/or MarComms within both an agency and in-house setting
- Sound understanding and solid expertise of media relations and employee communications in a fast moving, matrix organization. Experience in the Technology, Consumer Fintech, and/or travel sectors is preferable
- Consumer, Corporate and B2B experience working for or with household brands across multi-market, regional or global campaigns. Event management experience advantageous
- Strong leadership track record, with minimum 5+ years experience managing local and remote teams
- Demonstrated knowledge and proficiency in crisis planning and issues management
- Experience managing C-suite, business leaders and other key stakeholders within the organization
- Bachelor’s degree in communications or related discipline
Additional Skills/Attributes:
- Ability to think strategically and creatively to lead the teams to deliver against key metrics
- Excellent verbal communication and presentation skills, and ability to problem solve under pressure
- Proven coaching of a high performing team
- Impeccable writing and copy editing skills, combined with a strong story telling capability to multiple audience types is a must
- Solid project management and organizational skills, with the talent to multi-task and prioritize while working to deadlines in a fast paced environment
- Entrepreneurial and inquisitive – experience of using new technologies to improve comms output
- Working knowledge of social media platforms, and familiarity of SEO, Google analytics
- Strong Microsoft office knowledge, data and dashboard exposure