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The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world’s largest humanitarian organization, with 192 member National Societies. Now you have an opportunity to join the organization as a Head of Delegation, Country Cluster Delegation Central Asia.
Job Purpose
The Head of Delegation, Country Cluster Delegation – Central Asia is the senior Secretariat representative to the countries covered by the office, (Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan) with clear management authority and responsibility. Under the guidance and leadership of the Regional Director, s/he is accountable for developing the Secretariat’s strategy to assist the National Societies of Central Asia, covering the key tasks set out below and as updated from time to time.
Job Duties and Responsibilities
Lead the Federation Secretariat team to organise and manage the support to the National Societies, represent the Federation Secretariat and maintain good relations with all NSs and participating NSs involved in these countries;
Understand the needs and concerns of all NS working in these countries (including participating NS) and ensure at all times that IFRC provides relevant support to national societies;
Ensure that Secretariat delivers and provides quality support to national societies and core programmes is properly planned, managed and monitored; and that capacity building opportunities are fully exploited;
Ensure that evaluations of Federation supported programmes are carried out according to project/programme plans and that lessons are effectively shared;
Lead resource mobilisation for the Federation Secretariat and NS programmes in these countries for the region and for global activities of the Federation and the NS.
Support the NSs in their plans to strengthen their financial sustainability, the volunteer growth and international cooperation capacities
Coordinate, cooperate, and form strategic partnerships
Ensure that Federation policies, procedures, guidelines and quality standards are well known and complied with;
Facilitate cooperation and coordination in all programmes and operations between the host NSs, participating NSs and ICRC to ensure the most effective mobilisation and utilisation of resources across the geographical area of focus;
Build effective cooperation and partnerships with a wide range of partners and stakeholders in government, civil society, academia and the private sector.
In coordination with the regional Partnership and Resource Development team, support the NSs to develop concrete Partnerships, Development and Humanitarian Diplomacy objectives.
Support global IFRC initiatives
Working with NS and Governments, particularly the countries under the cluster to build global alliances and develop interest in and support to the global work of the IFRC.
Support the conclusion and implementation of Memoranda of Understanding (MoUs) for international humanitarian and development cooperation with these Governments and NS.
Support and lead global partnerships with Governments and institutions in these countries, in close consultation with the concerned NS.
Develop effective humanitarian diplomacy
Monitor and analyse political, economic and social trends in these countries for planning purposes and for keeping the Federation Secretariat and partners informed;
Formulate policy objectives for advocacy, communications and external relations for these countries in line with Federation global priorities;
Represent to IFRC at national, regional and international events taking place in these countries – also at meetings which are of global relevance.
Provide assistance to NSs to enhance the auxiliary role in the humanitarian field and to develop effective humanitarian diplomacy, communications and external relations, and ensure that these build on and promote Federation priorities;
Ensure effective cooperation with ICRC and IFRC membership in the countries in representation and advocacy work.
Response to disasters
Provide effective support, including technical advice, to ensure that appropriate disaster preparedness and response mechanisms are established in each NS and IFRC office, both to facilitate effective disaster response, coordination with national response mechanism and to build on and strengthen NS capacities in this area;
Ensure that national resources from these countries are made available rapidly and efficiently to support Federation disaster response;
Work with the Regional Emergency and Crisis team on the management of international appeals and international response coordination where and when appropriate.
Ensure that an effective and relevant organisational structure is in place for effective support of National Societies in these countries;
Manage all staff under his/her authority — including those in the Country Cluster Office as well as in the countries under his/her responsibility;
Ensure the application of all established HR policies and procedures, and that staff hired in country are employed in accordance with local laws and practices;
Ensure dissemination of the Code of Conduct for Staff to everyone under his/her authority.
Finance and Risk Management
Ensure sound financial management of the Secretariat’s programming in these countries, that effective budget planning is in place, and that programmes operate within approved budgets.
Reporting
Ensure the quality and timeliness of the reporting of the Federation Secretariat’s programming;
Maintain regular management reporting to the Regional Director.
Security
Ensure that the Office maintain a comprehensive and effective 24/7 security management that will have a positive impact on, and enhance, personnel as well as assets safety and security.
Ensure all IFRC (and other RCRC) personnel, assets, and operations under IFRC responsibility are adequately protected and that identified security risk are mitigated and much as possible.
Ensure that the security management system is adequately to ensure that IFRC Duty of Care and legal liabilities are respected.
Undertake security risk assessment of Federation operations according to the needs to ensure compliance with the Federation’s Minimum-Security Requirements (MSR). This includes Office, Residential and Site security coordination.
Develop and update appropriate security plans and procedures in accordance with MSR and ensure that the security plans are well known and complied with
Monitor and evaluate compliance with mandatory IFRC safety & security trainings (e.g. e-learning programs)
Ensure that appropriate country specific security briefings and debriefings is provided to Federation and PNS personnel and visitors entering or exiting the country and others as required.
Respond 24/7 to IFRC or RCRC-related security incidents/emergencies/crises to safeguard personnel, assets, and operations.
Follow up on security incidents, ensure correct reporting to Security Unit.
Required education:
Post-graduate (i.e., Master’s. degree or equivalent) in social sciences/development studies, strategic/programme management, management studies or other relevant discipline
Preferred education:
IMPACT course or equivalent knowledge
Required experience:
10+ years work experience in managing operations for humanitarian aid organisation and or development cooperation organisation
Minimum of 5 years of experience at a senior management level
5 years’ experience of proven high-level communication skills backed by proven track record in programmes management
Proven results-based experience on relationship management and resource mobilisation
Proven experience in people management
Proven record of security regulations implementation
Proven experience in governance and leadership support
Proven experience of acting in a representational role and maintaining donor and partner relations
5 years of work experience including management in a Red Cross/Red Crescent National Society, IFRC or ICRC
Proven experience of working in the region
Knowledge, skills and languages:
Strong management and organizational skills, including ability to delegate authority and responsibility
Good intercultural communication skills
Ability to work in a cross cultural and cross functional environment
Strong financial management skills
Computer literate and proficient in Microsoft Office
Excellent interpersonal negotiations skills, including ability to effectively communicate a vision, solve problems and manage conflict
Proven people management skills in a multi-cultural environment and strong track record of developing people
Demonstrated ability to undertake high-level representational and advocacy role
Drive change and improvements and ability to deliver strategies in a challenging environment
Understanding of and commitment to the IFRC’s mission and values
Demonstrated initiative and creativity, and substantial experience of strategic thinking, including identifying, analysing, problem solving and responding to opportunities and challenges and the ability to translate these into practical plans of action
Fluently spoken and written English
Good command of another IFRC official language (Arabic, French and/or Spanish) or language relevant in the region
Fluently spoken and written Russian.
