В школу программирования Kodland ищут Head of Customer Service.
Kodland is an international online school of digital skills for children and teens ages 6-17. Helps children translate their ideas into in-demand digital products.
Kodland tomorrow is an international accelerator that gives kids the opportunity to monetize their startups.
What will you do:
- Manage education experience of customers outside of the classroom
- Improve cost efficiency from the customer support perspective
- Own collection of repeated sales from active online users
- Automate internal workflows in a close collaboration with product team
- And lots more
What company will be expecting from you:
- Successful ownership of a project/product/function of a business that proved to have a noticeably positive impact on the world we are living in
- Evidence of personal extraordinary achievements
- Strong analytical skills
- Positive attitude
- Fluency in English
Bonus points:
- You love children
- You love digital skills
Reasons to be part of the Kodland team:
- Value is "You own what you do" - company trusts employees and gives them the freedom to decide
- Young and ambitious team, which combines experience in the corporate world, consulting and startups. Always supports enterprising people, helps them develop and build their career
- Expanding their geography. Team is constantly enhanced by professionals from all over Russia and the world
- Company is developing a culture of feedback, openly sharing opinions with colleagues because they believe it is an important tool for the development of employees and the company