Unlimint (formerly Cardpay) provides fast-growing innovative tech businesses with a convenient and simple business interface that enables payments to flow freely and invisibly. Unlimint is looking for an experienced Head of Card Schemes Risks who will lead the Risk team in the company.
Description of tasks:
Review of the merchant application and business, check for compliance with the Company strategies and policies, analysis and provision of outcome
Evaluation of risks pertaining to the merchant, including potential merchant’s business
Escalation of non-compliance cases with the Company policies to Executive Management
Escalation of AML / TF suspicion to MLCO in accordance with the Company’s internal regulations on AML reporting
Ongoing study and analysis of e-commerce and processing services
Provision of training to other employees as may be requested, on risk management and merchant underwriting; disputes handling fraud monitoring
Developing, review and updating of internal regulations regarding the merchant underwriting process
Provision of statistics and reports
Fraud monitoring and mitigation; advising of the internal and external stakeholders as to fraud monitoring issues and strategies
Disputes handling; advising of the internal and external stakeholders as to disputes handling process and risks mitigation
Managing the overall risks faced by the Company, with a particular focus on the Merchant side risks where fraud, dispute, Merchant identification and due diligence and funding/deposit risks are handled and monitored accordingly
Coordination with other departments and officers of the Company
Maintaining records of all Merchants and counterparties risk and limits involved
Updating the Company’s system / records on the Merchants
Improvement of the current and participation in the development of new systems and processes
Main duties and responsibilities:
Ensure duly performance of the Department’s (including the Department’s employees) duties, tasks, and responsibilities
Plan, organize and manage card schemes risks related activities within the Company
Communicate with the Card Schemes and counterparties (i.e., vendors/merchants)
Ensure merchant / sub-merchant underwriting and approval, setup of the Company’s and merchants’ security settings
Monitor and supervise (i) dispute resolution issues, (ii) fraud investigation issues, (iii) fraud mitigation, (iv) merchant settings and traffic analysis, (v) merchant underwriting and onboarding issues, (vi) transactions monitoring
Take measures to merchants’ high Chargeback level and Fraud Reports level, suspicious and fraudulent transactions level growth, unusual / unexpected suspicious or fraudulent activity, merchant’s account suspicious activity
Develop arrangements, processes, and mechanisms to identify, prevent, mitigate, and manage risks relating to the acquiring and issuing of payment instruments
Identify, prevent, mitigate, and manage risks related to merchants’ and counterparties’ operational, financial, reputational risks which can have an impact on Company’s or Card Schemes’ risks
Ensure the Company’s compliance with Card Schemes’ rules, procedures, and recommendations
Develop, implement, and update risk-related policies and procedures and where appropriate, set the level of risk tolerated by the Company
Evaluate new card issuing products and programs; provide professional opinions and suggestions, as well as develop risk-related measures suitable for every such product and program
Participate in the efficient development and improvement of technical systems, procedures, and processes utilized by the Company and communicate any suggestions to relevant functions (including IT, Compliance, AML, Risk, Accounting), as well as to the executive management
Main qualification, skills and experience:
At least 3-5 years of professional experience in the payments industry or experience working for an acquiring bank
Previous experience in team management
Bachelor’s degree in Finance / Economics or other related fields
Excellent attention to details
Excellent interpersonal and negotiation skills
Excellent customer service skills
Ability to work under pressure and meet tight deadlines
Advanced Excel skills
Fluency in English (Russian could be considered as a plus)
The company offers:
Attractive monthly salary paid in line with experience
Vacation, sick, and paid holidays
Full-time: 5/2 (Saturday and Sunday days off)
Modern workplace with all necessary equipment based in Cyprus (Limassol), 10 minutes walking from the sea
A team of top international professionals to learn from
Multicultural working environment
Relocation package and visa support.
