Kia Russia & CIS is looking for a Head of Aftersales development and parts sales support Dept.
Responsibilities:
- Strategic planning and organization of parts sales
- Managing the Aftersales development and parts sales department
- Development of actions for achievement of KPIs in dealer’s net (certification level, CSI, sales)
- Development of measures for improvement of quality of service in dealers’ net, organization of process for their achievement
- Market trends analysis and proposing measures to enhance the company business
- Pricing strategy development
- Negotiations with dealers regarding aftersales business development
- Negotiations with parts suppliers regarding logistics and production issues
- Development/update of regulations and job descriptions for the department staff
Requirements:
- Higher education (technical or economic as advantage)
- Experience as a head / deputy head of parts sales department or area service managers department
- Experience in sales/service area not less than 8 years
- Good communication, presenting, analytical skills
- English fluent