E-commerce company Alibaba Group is looking for a Global Site Operation Manager.
Job Description
Manage Alibaba global critical Data Center operations, facility engineering operations, Data Center build-outs and scaling
Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs.
Coordinate external vendors, ensure the resource’s supply and delivery, match business’s growth.
Responsibility for outsourcing and vendor management of colocation Data Centre services providers to meet or exceed contracted performance SLA’s.
Know 24x7 onsite support procedure, continuous improvement of operational processes, procedures, methods, and tools.
Position Requirement
Bachelor's degree in a business or computer science
5+ years experience of global large data center site operation
Functional knowledge of Data Center mechanical, electrical, and controls systems
Deep knowledge of information technology infrastructure domains such as compute server platforms, storage server platforms, server components, network devices, technologies and architectures, IT service delivery principles and best practices.
Highly driven, self-managed individual, Greatly developed problem analysis and critical thinking experience.
Knowledge of data center construction procedure and capacity planning
Ability to travel domestically and internationally as needed (25% to 50%+ at times)
Must be familiar with Excel and PowerPoint
Bilingual in Mandarin Chinese is a plus.