Radisson Collection Paradise Resort & Spa Sochi is looking for a General Manager.
Key Responsibilities of the General Manager:
- Ensures the smooth running of the hotel, where all areas of the business are managed and the guest service experience is delivered to the highest levels
- Working proactively with all key stakeholders to maximize guest satisfaction and comfort, delivering a positive and responsive approach to enquiries and problem resolution
- Develops and implements strategies where key hotel metrics are identified, communicated and delivered
- Works with key stakeholders, effectively manages and reviews the life cycle of the team within the hotel, fostering a culture of growth, development and performance
- Owner of the hotel budget, business and sales plan, ensuring that all areas of the business are controlled. Maximizing sales and profit, business opportunities and brand reputation, productivity and performance
- Builds and maintains effective working relationships with all key stakeholders and business partners
- Reviews and scrutinizes business activities, objectives and best practices, providing recommendations that will drive financial performance and provide added value
- Ensures adherence and compliance to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required
Requirements of the General Manager:
- Speaks and writes English fluently
- Knowledge of Russian is a plus
- Proven experience in general management with strong problem-solving capabilities
- Excellent leadership skills with a hands-on approach and lead-by-example work style
- Commitment to exceptional guest service with a passion for the hospitality industry
- Is motivated and self-driven
- Is passionate about the hospitality business and has a fighting spirit
- Is determined and enthusiastic
- Is flexible to diversity and situations
- Is proactive and has a "make it happen" attitude
- Is honest and open
- Has a hunger to learn and accept the learning experience
- Possesses a Yes I Can! attitude
- Is able to relocate at short notice
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