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The operating system for the global translation industry Smartcat is seeking to hire a General Manager (Russia and CIS).
Your outcomes
Ownership of territory objectives which include: number of new customers, total expansion, total revenue, lead generation, customer satisfaction ratings, and NPS. The target is to achieve 2x YoY revenue growth in 2021.
Develop the region by (a) growing the number of strategic end user customers (b) expanding revenue within current customer base (c) creating regionalized lead generation strategies to fuel product led growth.
Build and coach a highly motivated and capable team of demand generation, sales and customer success managers.
Align and maximize the value of your team collaborating with product, marketing, support and finance teams.
Requirements
Proven successful track record of territory revenue growth and customer retention with B2B SaaS company.
Experience in effectively managing high performing sales, customer success and demand generation teams towards monthly targets.
Experience in managing customers or users of a free product and overseeing transition to paid subscription. Ability to properly allocate team member resources to support customer success and revenue objectives.
Created successful regional lead generation campaigns while collaborating with centralized marketing teams.
Ability to be hands on in securing and expanding top priority accounts.
Growth mindset.
Aggressive drive for growth and high tolerance for uncertainty.
Must understand the Smartcat product vision. We are building a market network for the global translation industry. To learn more about the market network concept, read this article.
Integrity, full commitment and strong sense of ownership.
Excellent communication skills and fluent English both written and spoken to interact with colleagues, customers, and partners.
Data-driven approach to business and the process. Readiness to measure success based on numbers.
Readiness to work in a highly intense startup environment, requiring extreme focus, a sense of urgency, and persistence to break through.
Openness to feedback and alternative opinions and ideas.
