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Австрийская компания Swarovski, специализирующаяся на производстве эксклюзивных украшений из стекла и камня, в поиске District Manager-а (Russia).
In this role you will be responsible for driving sales as well as brand and retail execution for Swarovski stores, partner boutiques, concessions and Multibrand Retail Partners for Russia with the aim of meeting and exceeding sales targets and controlling operational expenses.
In this role you will report directly to Head of Sales and your main duties will be the following
Managing sustainable sales performance (sell-out) of Swarovski Retail, Independent Retailers and Multibrands within defined territory of Russia and ensuring targets are met, effectively allocating resources and refining processes to drive profitability in a variety of situations and market conditions
Providing leadership and direction for own team on the defined territory of Russia, as well to all teams working for the territory (e.g. sales, merchandising, planning, training) to ensure a joint achievement of objectives and financial targets
Effective store visits to develop and follow up on practical and achievable action plans as per guidelines defined
Ensuring excellent and consistent consumer experience across all touch points, based on central guidelines, securing the maximum impact to the consumer.
Creating and implementing operational plans to deliver seasonal brand and product training to the stores and ensuring knowledge is transferred into sales skills
Working side-by-side with HR to attract, develop and retain the right people (store sales force) thus securing the right present and future capabilities for the organization
Actively monitoring customer satisfaction and feedback systems, the behaviors and patterns of the stores‘ customer base, drawing conclusions and coaching Store Managers to meet or exceed customer expectations
We are looking for a self-motivated talent, who brings along the following background
University education, preferably commercial degree
Minimum 3 years of work experience in a similar role in a fashion, retail and wholesale multichannel environment
Solid understanding of Sales, Marketing, Merchandising, Demand Planning and HR on retail store level
Strong leadership and lateral management skills, being able to manage multiple stakeholders
Advanced numeracy, literacy and verbal communication skills
Strong customer service focus and relationship building skills
Native Russian and fluent English (written and spoken)
Willingness to travel in the assigned area up to 80% of working time.
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