A luxury fashion house based at their store in Bicester Village is looking to hire an experienced Sales Executive.
As a Sales Associate, your main duties will include:
Providing high levels of customer service at all times
Be an ambassador for the luxury element of the brand
Developing a detailed knowledge of the product in order to provide exceptional and knowledgeable customer service
Building, developing and maintaining your own client database ensuring repeat visits and customer loyalty
Resolving customer complaints promptly and successfully
Replenishing stock according to company procedures and policies
Maintaining effective stock controls to ensure continued stock supply and ensure stock record accuracy
Participating and supporting the team in stock takes as and when required
Attending and participating in all store meetings and training events as required ensuring good communication is maintained
Actively ensuring merchandise presentation reflect VM standards and general tidiness and cleanliness of the concession at all times
Demonstrating a constant awareness and actively striving to achieve key performance indicators in order to increase concession performance and reach individual and store targets
Supporting the Store Manager and Assistant Manager in any back of house and administrative operations as requested
Organising stock on shelves and maintaining a clean and neat stockroom
Receiving deliveries and ensuring that the stock delivered matches supporting documentation
What you’ll need to succeed
Demonstrable success gained as a sales consultant within a luxury brand
Excellent communication skills both written and verbal Fluent English
Additional languages (Russian, Arabic or Mandarin) is essential
Demonstrable sales skills Knowledge and understanding of the luxury market, customer service and fashion Successfully able to handle multiple demands and competing priorities
Seeks opportunities to be proactive and pre-empt client needs
What you’ll get in return
A generous base salary of up to £22k per annum as well as commission on all personal sales. You will also have the chance to work for a high end brand with an amazing reputation.
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