Radisson Hotel Group Санкт-Петербург ведет поиск Director of rooms.
Key Responsibilities of Rooms Division Manager:
- Monitors rooms division service and team work and implements plans for improvement
Utilises leadership skills and motivation to maximise team member productivity and satisfaction
People developer/exporter - Assures that financial goals of the division and the hotel are being met.
- Monitors and controls labor expense, and other divisional expenses such as supplies and equipment.
- Works closely with Reservations, Sales and the Front Office to maximize rate, occupancy and total revenue.
- Assists in preparing business forecasts. Prepares Annual Budget for the division.
Requirements of Rooms Division Manager:
- Proficient in all Front Office, Housekeeping and Guest Relations procedures to be a resource when needed
- A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
- Strong communication skills and conflict management.
- Commercially aware
- Driven and ambitious to inspire the team to consistently deliver and exceed service standards
- Clear thinker with excellent communication abilities
- Strong working knowledge of Opera Property Management System
Employment conditions:
- Full time contract
- Social security and guaranties
- Voluntary medical insurance
- Yearly bonus based on personal objectives achievements and EBITDA performance
- Meals on duty
- Participating in corporate training activities and programs.