В сеть отелей FIVE Hotels and Resorts требуется Director of Revenue.
About the team and the role:
- Revenue & Reservation team is the final piece of the puzzle, they are cultured yet trendy hosts with an innate ability to anticipate guests’ needs by being in the right place at the right time and delivering a hospitality experience that goes above and beyond - crafting exciting memories for our guests that last a lifetime
- As Director of Revenue – you will join a committed Revenue & Reservation team, driven with the intent of delivering ‘FIVE-star’ Hotel experiences to an international diaspora in the heart of vibrant Dubai. The VIBE at FIVE is all about performing optimally while having the best professional experience of your life – you will have a lust for your role, will disrupt norms and have the best time of your life - as a world of opportunity awaits you with each guest
- As ideal candidate, you have proven experience in a highly active environment. Your organizational, communication, and leadership skills are second to none and you enjoy developing guest solutions that break boundaries
- An outgoing, people-friendly personality with an ability to think on your feet during changing situations is also essential
- You’ll work closely with the management team to develop constantly evolving service goals
Key Responsibilities:
- Reviews the pricing strategy established with the Group General Manager
- Ensure that defined rate quoting strategy is in place for the negotiated RFP season and potentially overlooking reservations section
- Maximizes hotel revenue contribution through all distribution channels
- Continuous analysis of changing channel distribution models and the impact on consumer booking trends
- Works with the top line team to determine effective and engaging rate offers (packages) which are then offered to the right customer through the right channel
- Sets up the standards of operations in both Revenue and Reservations department
- Actively monitors the competitive environment and elaborates revenue optimizing tactics and strategies in order to maximize Revenue Generation Index (RGI)
- To drive the forecasting process for all operating departments, identify revenue potentials and supply and demand variables for the property
- To assist the Director of Sales & Marketing with pricing and demand projects based on clear brief
- Review market trends and benchmark against competition
- Closely monitors competitors for shift in demand, rate and strategy
- Daily pick-up analysis, strategy adjustments and reporting
- Drive revenue generating initiatives to optimize top line revenues
- Provide weekly dynamic forecast of expected results, variances and budget comparisons
- Configure and manage key systems including revenue management system, central reservation system, property management system and the respective distribution platforms
- Maintains pricing integrity, check distribution channels regularly for hotel positioning, information accuracy and competitor positioning
- Identify areas needing improvement, competitors set strengths, and develop strategies to best capture available Market Share
- Communicates Revenue management strategies to Room Reservations team and other teams as required
- Analyze overall monthly hotel performance and provide summary report with recommendations to improve long term strategies
- Ensure all related systems are configured correctly, validated and working to full capacity
Requirements:
- Previous similar experience as a Revenue Director is an asset
- Very strong knowledge of winning revenue management strategies
- Plays an active role in the Strategic Planning, Marketing Plan and budgeting processes
- Strategic thinking combined with the proven ability to move strategy to action are foremost attributes
- Strong presentation and analytical skills with PowerPoint, Excel, Power Point
- Highly organized with the ability to manage multiple priorities under time constraints is key to the success of this individual
- Proven record of accurately budgeting and forecasting market demand
- Hands-on approach and flexibility with an inspired ‘can-do’ work attitude
- Commitment to delivering exceptional financial services with a passion
- Relevant degree, in Finance or related business discipline, from an academic institution or a professional qualification
- Minimum 2 years’ previous experience in a similar role, in a five-star luxury or premium hotel property
- Effective management skills (upwards and downwards) and the willingness to coach and train others
- Positive attitude and excellent communication skills
- An ability to be proactive and find creative solutions while taking ownership for all duties and tasks assigned by adjusting job scope as required
- Revenue management skills with an analytical mindset, accuracy and attention to detail
- Fluency in English (written and spoken) is a necessity
Benefits:
- Live the exciting FIVE Life
- Attractive incentive schemes
- Rapid career advancement
- Team-spirited colleagues