Coca-Cola CCI is looking for a Digital Services Lead.
Position Overview:
The Coca-Cola Company is looking for a Director – Data & Analytics to lead and implement data-centric solutions that provide actionable business insights and deepen analytic capabilities in the Coca-Cola System across the operating unit to drive growth objectives. This role will lead the co-development and execution of the data & analytics solutions with senior operating unit leaders. This role will work and collaborate cross functionally with various stakeholders and project team members. Will lead cross functional teams of product, technology, and subject matter experts to deliver projects and programs. This role will report to the Digital Services Lead – India & South-West Asia (INSWA) Operating Unit (OU). This role will work across the INSWA geographies.
What You’ll Do:
Stakeholder Engagement:
- Partner effectively with the Regional Delivery Hubs & Global Product teams
- Lead stakeholder engagement with the key functional leaders within the Operating Unit and Coca-Cola System network, demonstrating a deep understanding of their needs and the ways in which data, analytical and tech products and services can be applied to create value for their teams and business
- Drive the adoption of enterprise capabilities by the Operating Unit team, balancing speed, cost & value creation to minimize localization and the creation of market specific products.
- Co-create, with the Digital Services Lead and Senior Functional Operating Unit leaders the annual digital services plan, aligning to joint OKRs (Objectives and Key Results)
- Actively manage the digital services portfolio – ensuring delivery and adoption of solutions against agreed annual plan OKRs
Product Leadership:
- Define the Analytics Transformational Roadmap and lead the execution through strong Project and Program Management skills
- Ensure stable operations for all delivered products
- Lead product ownership for all Analytical products, solutions, and services for the Operating Unit
- Demonstrate a deep understanding of the business needs of the operating unit by translating these into the Analytical product roadmap
- Own development of business cases to prioritize business requests and secure funding when needed
- Adapt enterprise analytical products and services for use in the operating unit, and deploy them to deliver compelling end user experiences that drive business growth (more consumers, more transactions, more sales, more revenue & share growth)
- Monitor adoption and satisfaction of end users, using feedback to enhance the best products, sunset the underutilized and create new offerings to meet emerging needs
- Contribute to the development of enterprise capability frameworks and products
- Maintain industry knowledge & a strong Coca-Cola System network to leverage best in class practices
People Leadership:
- Lead, develop and retain a diverse team of analytics professionals, providing opportunities for ongoing development of technical skills and business knowledge, and career growth
- Embed a culture of data driven decision making, self-organizing & empowered teams, and product management excellence
- Role model the behaviors of an Enterprise Leader – working across markets, functions and teams, ensuring clear accountabilities for all and optimizing value creation for the total Company
What you bring to the table:
- Bachelor’s Degree in a related field or equivalent required
- 12+ years of data & analytics; technology; leadership and management experience
- Product Management and Agile/ DevOps
- Working knowledge of Agile tools (e.g. JIRA, VersionOne, Asana, Azure DevOps, GitHub etc.) and methodologies (Scrum, Kanban) is preferred
- Experience of end-to-end digital services portfolio and budget management for a business of significant size and complexity
- Experience of successful stakeholder management up to C-suite level
- Excellent communication and collaboration skills with proven results of influencing in a networked or matrix environment
- Ability to understand business needs and execute on a business strategy, setting expectations
- Demonstrated track record of product management and agile delivery methodologies.
- Demonstrated track record of driving change, including the adoption of digital products and services
- Deep understanding of CPG, particularly in the areas of commercial, franchise, marketing, & finance