Microsoft is looking for a Digital Account Manager.
Responsibilities:
- Accountable for Global Geographic resource management, orchestration, collaboration and execution at the right time and level by leveraging a deep understanding of individual account team member strengths, perspectives, and goals.
- Lead and challenge customer with clear strategic vision of digital transformation.
- Develop an account strategy and customer contact plan for owned accounts that includes line-of-business contacts and executive-level relationships. Creation of customer contact plan should align with customers expectations for responsiveness.
- Building a compelling strategy for growing the account.
- Accountable for preparing and adhering to monthly forecasts and pipeline reports, using Microsoft’s tools and resources. Prospect and identify opportunities and coach the virtual sales team on how to maximize opportunity generation. Qualify opportunities and convert them to a customer solution based scenario.
- Effectively leverage funding programs to accelerate and close deals that result in new customer adds and/or renewals. Maximize up-sell and cross-sell deals collaborating with the virtual sales and partner team (based on availability) to present customers the Microsoft ‘cloud’ value proposition, for competitive advantage and new solutions, which aligns to the customer’s business objectives and IT initiatives.
- Identify sell with growth opportunity. Scale with partners that deliver innovative solutions thereby driving new value in market. Emphasize and lead One Microsoft approach to customer engagement, including sell to, sell with and sell through opportunities.
- Lead territory and account planning process that aligns partner and Microsoft resources to maximize revenue, customer satisfaction, and grow share.
- Develop a working knowledge of Microsoft’s digital transformation, establish peer to peer and mentoring, and leverage all training resources.
Benefits and Perks:
- Industry leading healthcare.
- Savings and investments.
- Giving programs.
- Educational resources.
- Maternity and paternity leave.
- Opportunities to network and connect.
- Discounts on products and services.
- Generous time away.