Prada ищет Department Manager.
To be a Company Brand Ambassador and to be responsible to achieve all the qualitative and quantitative objectives of the product category department assigned. To manage and to motivate the department team in achieving the sales target, ensuring extraordinary Client service experience, being present on the sales floor, managing the activities of the department.
Responsibilities:
Business:
- Analyze the department performance and define the actions required for achieving the business objectıves
- Give commercial suggestions to SM
- Drive the team to exceed their KPIs
Customer:
- Promote customer loyalty, inform the Store Manager about Top clients and VIPs
- Supervise sales to ensure customer satisfaction and that the qualitative and quantitative standards required by brand are maintained
Team:
- Train and inspire the sales staff of her/his department in product knowledge, sales techniques, customer services and company procedures, in order to make sure that team members are always motivated and competent
- Define quantitative and qualitative objectives
Retail:
- Guarantee an in-depth product knowledge wıthın the department, working wıth the relevant functions to support product-training needs
- Provide feedback and focused suggestions on department needs to the Store Manager
Stockroom:
- Optimize stockroom management in order to maximize and support the sales, in collaboration with the Stock Manager / Stock Assistant
Knowledge and skills:
- Passion and knowledge of the managed product category
- Business driven
- Team player with the ability to lead and influence peers
- Strong customer service approach
- Natural ability to serve client
- Confident, enthusiastic and positive
- Problem solving
- Organized and detail oriented
- Market and product knowledge/passion
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