Оплата в долларах США - от 5 000 USD на руки
Вакансия на удаленке.
В онлайн-школу английского языка Novakid требуется Customer Success Director.
As a member of Executive team you will be in charge of one of the significant divisions of company. You will:
- Plan, direct, and coordinate business activities across a group of functions
- Monitor business metrics
- Interact with other divisions: engineering and software development team (set, monitor and verify tasks assigned), marketing department, etc.
- Support, develop and automate all function business processes
- Monitor, assess and leads the work of the Team - participate in hiring (interviews and selection), share expertise and help subordinates
- Conduct analysis of the operational activities for the implementation of assigned tasks
- Work hand-in-hand with founders/executives in order to develop and implement new plans/ideas and give feedback on how the function performs on a regular basis
You have:
- A very strong experience in Sales management
- Strong process development and proven administrative experience in leading position (5 years+) in an international company - be ready to demonstrate cases
- Work experience in international environment focused on kids’ education/ e-learning/ books/ gaming/ digital/ e-commerce / edutech / large offline / mass B2C SAAS-services is a great plus
- Mature experience in managing a 100% remote team
- Fluent spoken and written English at least C1; other EU-language is a plus
- Black belt in Excel/Google sheets - love to work with figures
- Extremely details attentive
- Ability to work as part of a team
- Great analytical, presentation and communication skills
- Excellent leadership and time management skills
Company offers:
- Opportunity to be a part of the fast-growing company with world-class investors and global scale
- Full-time work (about 40 hours per week)
- Work where you live - this is a 100% remote role (can use co-working or company offices if you need)
- A world-class team of professionals
- A chance to build a product that improves future of millions of children across the globe
- Great compensation package with high upside stock options
- Compensation is negotiable